There's a common problem in the flash arm. I found this link that shows a simple repair. If you use this and make the repair yourself, understand that you will void your warranty if you have one. Also, do not touch the bulb as you'll get oil on it, and don't touch the solder points on the wiring, you'll get zapped. http://www.vimeo.com/3141400
Either the flash tube is burned out or you've lost the connection to the flash.Either way, you need service.
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