My wireless Mouse, which was working fine with my Gateway Laptop, which has a built-in touchpad on the keyboard, stopped working. I tried installing a new wireless Microsoft mouse and I still cannot get it to connect. The touchpad still works, but i have better control with the wireless mouse. Any suggestions? I am reluctant to disable the touch pad. I have the Windows Vista operating system on the laptop. It is only 2 years old.
No need to disable the touchpad they should both work at the same time. Have you tried both the mice on another PC?. The first mouse should have the correct software already installed but you will most probably need to install software for the microsoft mouse. I hope you have tried resetting by hitting the button on the receiver then while its flashing the button on bottom of the mouse? If all this fails do have any other USB devices you can test on laptop?......good luck
PS I hope its not the batteries
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