Dell Dimension E310 PC Desktop Logo
Anonymous Posted on Sep 29, 2009

I get a Blue Screen on my computer and the following: *** STOP: 0x00000024 ( 0x00190203, 0x82D7F008,0xC0000102, 0x00000000 ) What does this indicate is wrong? Is it memory faults or what? This was a sudden occurance, no warning, and I have not been able to work around it so far. This is a Dell Diminsion E310 with 512 memory and P4 2 gig CPU, two hard drives in Raid configuration

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Jim Kramer

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 Jim Kramer
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If you have the original Windows Install disk, you can boot off of that, choose the Recovery Console option, and once you are in the Recovery Console, run "chkdsk /r c:". The error seems to be a file system problem, so running a chkdsk could help or isolate the issue further.

Testimonial: "Thanks, the computer is running a raid backup system, and the 1st hard drive (c) seems to have the problem, I am trying to test the second HD now"

  • Jim Kramer Sep 30, 2009

    Another idea might be to download the Ultimate Boot CD http://www.ultimatebootcd.com/) and run the diagnostic utilities on there for your hardware.

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Damien0410

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Definition: STOP 0x00000024, 0X0000024, 0X24 or NTFS_FILE_SYSTEM

Applies to: Windows XP and other operating systems.

This stop error means that your ntfs file system is corrupt (damage in the file system, bad hard drive data, corrupt SCSI or IDE drivers or a corrupt ntfs.sys file).

How do I resolve the problem?

1, If you still can access Windows, try to disable any backup programs, virus scanning programs or disk defragmenter tools. Try also to run a hardware diagnostics tool to detect any errors your hard drive might have. And run chkdsk /r to detect and repair any file system structural damage.

2, If you are unable to load Windows. Then you should try to access your ntfs partitions by making a ntfs boot disk with NTFS4DOS (freeware). You can download it from http://www.geekswhoknow.com/files/ntfsinst.exe You will need a floppy disk.

After you load the bootable floppy disk onto your damaged system, select either option one (1) or option three (3). If you selected option one (1), type chkdsk /r at the command prompt, and your problem should go away after the disk has been repaired.

Note! Unfortunately there is a chance that your partition is corrupt beyond repair and all of your data is lost. In that case, you need to reformat the partition to be able to use it again.

Additional information can be found at http://support.microsoft.com/default.aspx?scid=kb;en-us;Q228888

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Then may be it's RAM get damaged

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So the easiest way to try and fix a blue screen error is to reinstall and update your system's device drivers. This will ensure that all driver bugs are fixed and that all hardware has the correct driver.
If you know which device caused the error, you can update or reinstall that driver first. The file name in the blue screen of death can help identify the driver. Look for a file with the .SYS extension and search for that file name.
If you do not have the drivers for all devices, or are not comfortable updating your PC's drivers manually, you can use a driver update tool to find, download and update all device drivers for you. Such tools will accurately identify your computer hardware, including any device causing an error, and automatically install the latest drivers for it.
In most cases updating or reinstalling drivers will solve your blue screen errors.
Other causes of blue screen errors However, if updating device drivers does not fix the blue screen error, there are a number of additional things to try:
  • Load the default BIOS values - resource conflicts and timing issues can be caused by incorrect BIOS settings.
  • Update the BIOS - especially after adding new hardware or installing a Windows service pack this can help fix issues.
  • Update Windows - missing updates, including service packs can be a source of stop errors.
  • Check your system - run a virus scan and spyware scan after updating your definition files.
  • Driver rollback - if you have recently updated a driver, you can use the driver rollback to revert back to the previous driver version.
List of STOP Errors Causing BSOD:
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Solution #1 Scan your registry for errors.
A Registry Cleaner scans your computer for errors in your PC's registry. Your computer's registry contains information about your Windows XP operating system, including driver, printer, software information. Over time, your computer's registry may start to contain obsolete data. A corrupt registry will easily slow down the speed of your computer because applications and drivers are loaded even though they're not in use. Fixing your registry of errors will not only prevent the Windows XP Blue Screen Of Death, it'll allow your computer to boot faster, open up multiple folders quicker. A listing of registry cleaners can be found here.
Solution #2 Process of Elimination
When the CPU calls certain functions from the RAM, or Random Access Memory, and the data rests in a faulty section of the RAM, this will cause the blue screen to appear. I recall a time whenever my computer booted up and started loading the Norton Anti Virus program, the blue screen error message would appear. This happens because the CPU is accessing data from faulty locations within the RAM when loading the anti virus software.
This method involves having 2 sticks of RAM. Remove 1 stick of RAM and wait to see if the blue screen surfaces, do the same for the other.
Through process of elimination, you'll find the cause of the Windows XP blue screen of death error.
Because getting into the hardware can be a little techy for computer hardware "adverse" readers, a simple 2 step plan is to first clear your PC of any registry errors. Then if the blue screen of death goes away, we would have saved ourselves the trouble of having to open up the PC casing and touching the hardware components
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There are a lot of possible causes for blue screen errors, but most of them relate to the computer hardware. The cause of a BSOD error can be a temperature problem, a timing error, a resource conflict, hardware failure, a corrupt registry, a virus or simply a device incompatibility or driver error.


How to analyze blue screen errors

The first thing to do to analyze a blue screen error is to check the meaning of the STOP error code. You need to stop Windows from rebooting when a STOP error is encountered. Once the blue screen of death is shown, you can check the meaning of the STOP error code. Together with the filename of the driver or module, this will give an indication of the error cause.

Another option to analyze the cause of the blue screen error is to look at the Windows system event log or to debug the memory dump (minidump) that Windows created when the error occurred. The event log can be viewed using the event viewer. Right-click Computer in the Start menu, and then select Manage. In the Computer Management window select Event Viewer. The information in the event log can be of great help to isolate the cause of the blue screen error.

Reading the minidump requires a bit more technical knowledge, but Microsoft has tools to read the minidump.


The most common cause of blue screen errors

In reality, the most common cause of blue screen errors is a device driver problem. Outdated, incorrect or corrupt drivers can cause the system to encounter a STOP error, resulting in the BSOD.

So the easiest way to try and fix a blue screen error is to reinstall and update your system's device drivers. This will ensure that all driver bugs are fixed and that all hardware has the correct driver.

If you know which device caused the error, you can update or reinstall that driver first. The file name in the blue screen of death can help identify the driver. Look for a file with the .SYS extension and search for that file name.

If you do not have the drivers for all devices, or are not comfortable updating your PC's drivers manually, you can use a driver update tool to find, download and update all device drivers for you. Such tools will accurately identify your computer hardware, including any device causing an error, and automatically install the latest drivers for it.

In most cases updating or reinstalling drivers will solve your blue screen errors.



Other causes of blue screen errors

However, if updating device drivers does not fix the blue screen error, there are a number of additional things to try:

Load the default BIOS values - resource conflicts and timing issues can be caused by incorrect BIOS settings.

Update the BIOS - especially after adding new hardware or installing a Windows service pack this can help fix issues.

Update Windows - missing updates, including service packs can be a source of stop errors.

Check your system - run a virus scan and spyware scan after updating your definition files.

Driver rollback - if you have recently updated a driver, you can use the driver rollback to revert back to the previous driver version.


hope it helps, if so rate the solution

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