Pavillion 552w cant get pass Award BIOS setup utility screen

Hi Orville,

Your problem is all about your motherboard you need to updated to BIOS firmware to solve your problem.

Go to the gigabyte website then go to your motherboard page and download and updated to the latest firmware for your bios.

Steps in flashing BIOS
How to Reflash Motherboard BIOS About updating BIOS... The whole BIOS updating procedure should be treated with extreme caution. If you do not encounter any system instability or bugs with the current BIOS version, we suggest that you keep it. If you determine to flash BIOS, you are taking a personal risk of BIOS flash failure. Please contact your supplier or our distributors/resellers for further remedy in case system crashes unfortunately because of BIOS flash failure. Before you begin... 1. Please make sure the BIOS version you want to flash matches your motherboard model. 2. If your BIOS is flash protected, please do not enable BIOS Flash Protection under Advanced CMOS Setup (AMI BIOS) or Advanced BIOS Features (AWARD BIOS) in BIOS menu. 3. Never interrupt when you BIOS is being updated. 4. Because BIOS flashing is potentially risky, if you do not encounter problems using the current version of BIOS, it is recommended that you not flash the BIOS. To flash the BIOS, do it with caution. Inadequate BIOS flashing may result in system malfunction. Three BIOS Flash Utilities... We provide three BIOS flash utilities at our website. Below are the overviews. 1 : A BIOS flash utility embedded in Flash ROM. Not all motherboards have the Q-Flash, please use @BIOS or DOS flash utility to update BIOS if your motherboard does not have Q-Flash. Features-- With this utility, you only have to stay in the BIOS menu when you want to update BIOS. No need to enter DOS or O.S. mode. Caution-- Make sure you have a functional floppy disk with the correct BIOS version for your motherboard. UEFI - Download PDF User Guide Download PDF User Guide 2 : A Windows-based BIOS live update utility. Features-- @BIOS helps you search for, download, and then update the latest BIOS in Windows operating system. Caution-- Make sure your O.S. environment is stable. UEFI - Download PDF User Guide Download PDF User Guide 3 : DOS Flash utility Features-- The flash utility is a combination of AMI and AWARD BIOS flash utility. You can use it with both AMI and AWARD BIOS. Caution-- Make sure you have a functional DOS boot disk with the correct BIOS version for your motherboard.

I hope my solution may help you.
Thanks for using Fixya...;-)

Restart your computer
During the boot process you will see on the screen a certain key to press usually the Delete or F2 to enter setup this may vary depending on your computers bios other possible keys
F10
Acer: - Ctrl +Alt +Esc

ALR PC: (F2) or (Ctrl)(Alt)Esc)

AMI BIOS: (Del), (F1) or (F2)

AST, Advantage, Award, Tandon: - Ctrl + Alt + Esc

Award BIOS: (Del) or (Ctrl)(Alt)(Esc)
Press and hold that key during the boot up process to enter BIOS using the arrow keys navigate
load failsafe defaults or load optimized defaults press escape then press f10 to save to cmos to restart

Restart your computer During the boot process you will see on the screen to press a certain key to enter setup usually the Delete or F2 key this will vary depending on your computer and operating system Press and hold that key during the boot up process to enter BIOS using the arrow keys load failsafe defaults or load optimized defaults press escape then press f10 to save to cmos to restart
If this fails you might try some of these Acer: - Ctrl+Alt+Esc

ALR PC: (F2) or (Ctrl)(Alt)Esc)

AMI BIOS: (Del), (F1) or (F2)

AST, Advantage, Award, Tandon: - Ctrl + Alt + Esc

Award BIOS: (Del) or (Ctrl)(Alt)(Esc)

How to Reflash Motherboard BIOS About updating BIOS... The whole BIOS updating procedure should be treated with extreme caution. If you do not encounter any system instability or bugs with the current BIOS version, we suggest that you keep it. If you determine to flash BIOS, you are taking a personal risk of BIOS flash failure. Please contact your supplier or our distributors/resellers for further remedy in case system crashes unfortunately because of BIOS flash failure. Before you begin... 1. Please make sure the BIOS version you want to flash matches your motherboard model. 2. If your BIOS is flash protected, please do not enable BIOS Flash Protection under Advanced CMOS Setup (AMI BIOS) or Advanced BIOS Features (AWARD BIOS) in BIOS menu. 3. Never interrupt when you BIOS is being updated. 4. Because BIOS flashing is potentially risky, if you do not encounter problems using the current version of BIOS, it is recommended that you not flash the BIOS. To flash the BIOS, do it with caution. Inadequate BIOS flashing may result in system malfunction. Three BIOS Flash Utilities... We provide three BIOS flash utilities at our website. Below are the overviews. 1 : A BIOS flash utility embedded in Flash ROM. Not all motherboards have the Q-Flash, please use @BIOS or DOS flash utility to update BIOS if your motherboard does not have Q-Flash. Features-- With this utility, you only have to stay in the BIOS menu when you want to update BIOS. No need to enter DOS or O.S. mode. Caution-- Make sure you have a functional floppy disk with the correct BIOS version for your motherboard. UEFI - Download PDF User Guide Download PDF User Guide 2 : A Windows-based BIOS live update utility. Features-- @BIOS helps you search for, download, and then update the latest BIOS in Windows operating system. Caution-- Make sure your O.S. environment is stable. UEFI - Download PDF User Guide Download PDF User Guide 3 : DOS Flash utility Features-- The flash utility is a combination of AMI and AWARD BIOS flash utility. You can use it with both AMI and AWARD BIOS. Caution-- Make sure you have a functional DOS boot disk with the correct BIOS version for your motherboard.

Hi,

I have no personal interest or association with any product that I may suggest.

Unfortunately, you did not provide the name of the bios so my suggestions are generic

There are some default passwords that you should try first:

• AMI
• Award
• bios
• setup
• cmos
• concat
• AMI_SW (case sensitive)
• AMI!SW/
• AMI?SW/
• j262

If these passwords didn't do the job, please try the following options:

Option #1:

You can physically remove the Bios/CMOS PROM chip from the motherboard and send it either to the motherboard manufacturer or a Bios developer for replacement of flashing. You can also send the entire motherboard to a facility experienced in these operations.

Option #2:

If the motherboard has a flash updateable Bios/CMOS PROM chip, then you can download a fresh Bios update and re-flash the PROM to eliminate the password.

Option #3:

There are programs (utilities) and (cracks) that can be used to try and either identify the password or remove it forcibly from the PROM chip. Utilities to recover passwords are extremely expensive and are usually only sold to manufacturers and others involved in hardware and software development.

Lastly, you can follow the steps outlined in the link to a tutorial video set forth below:

Some BIOS manufacturer put a backdoor password in BIOS which always works irrespective of what password you have set in BIOS. Its a master password which is used for testing and troubleshooting purposes.your bios pass will depend on the motherboard manufacturer i.e(AMI,AWARD or PHOENIX)not by the laptop itself or the name of it..try these few pass listed below;

AMI BIOS Passwords:

A.M.I.
AAAMMMIII

AMI?SWAMI

BIOS
CONDO
HEWITT RAND
LKWPETER
MI
Oder
PASSWORD
AMI_SWAWARD BIOS Passwords:
01322222
589589
589721
595595
598598
ALFAROME
ALLy
aLLy
aLLY
ALLY
aPAf
_award
award
AWARD_SW
AWARD?SW
AWARD SW
AWARD PW
AWKWARD
awkward

PHOENIX BIOS Passwords:

BIOS
CMOS
phoenix
PHOENIX

NOTE: All these passwords are case-sensitive and are changed from time to time by manufacturers.

this is a bios screen.

when your computer has no operating system to boot to, it hangs at the Bios screen.

either your hard drive is dead, your boot sector of your hard drive is corrupt or you need to reinstall your Operating System

Restart your laptop, and immediately press DELETE to enter BIOS setup. Select "Load BIOS Defaults". Navigate through the menus;
you should see "auto-detect disk-drive". Run that utility.
Save the updated BIOS settings, and exit from BIOS-setup.

If all else fails, take the computer to a qualified technician.
It's probably just a 10-minute "fix" for an expert.

You can try flashing/updating the BIOS if nothing works.

for password, you need to reset your bios. check your bios and enter the password given below:

for AMI BIOS Passwords:

A.M.I.
AAAMMMIII
AMI?SW
AMI_SW
AMI
BIOS
CONDO
HEWITT RAND
LKWPETER
MI
Oder
PASSWORD

for AWARD BIOS

01322222
589589
589721
595595
598598
ALFAROME
ALLy
aLLy
aLLY
ALLY
aPAf
_award
award
AWARD_SW
AWARD?SW
AWARD SW
AWARD PW
AWKWARD
awkward
BIOSTAR
CONCAT
CONDO
Condo
d8on
djonet
HLT

for Phoenix

BIOS
CMOS
phoenix
PHOENIX

Other Manufacturer BIOS Password

Biostar - Biostar
Compaq - Compaq
Dell - Dell
Enox - xo11nE
Epox - central
Freetech - Posterie
IWill - iwill
Jetway - spooml
Packard Bell - bell9
QDI - QDI
Siemens - SKY_FOX
TMC - BIGO
Toshiba - Toshiba
VOBIS & IBM - merlin

hope this helps!