How do I add a metal hoop to my Husqvarna Viking Designer Ruby embroidery machine

Question edited for clarity.

There is nothing that jumps off the page. There is always a sensor that checks the hoop position. Did you check the manual?

https://www.google.com/search?q=Husqvarna+Viking+Designer+1+metal+plate+on+the+hoop+inlet+has+come+off

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Here is a video about calibrating the Ruby 76. Yes, I know it is not the 90. Husqvarna Viking Designer Diamond 76 Calibrating the Embroidery Hoop - YouTube Well, the only thing you learned there is calibration was supposed to be automatic. Moving right along...

Make sure the embroidery module is seated, i. e. attached to the machine properly. Check that the fabric is tightly hooped and that the inner hoop matches the outer hoop.

There are plastic gears driving the unit that may break yielding a grinding sound. Fine wires in the unit may also break, rendering in inoperative. Such repairs call for a serviceman. No seeing the machine, it is difficult to know what the exact problem is.

I suppose you have used the user's guide built into the machine. It offers detailed instructions on calibration. My Sewnet offers a support link near the bottom of its page. The dealer locator is supplied for your convenience. My apologies for not being of more assistance. I am uncertain of the problem.

The User's Guide on the Husqvarna Viking Designer Ruby 90 - YouTube

Dealer Locator ' mySewnet

The embroidery arms are usually machine specific. I had to label two Husqvarna embroidery units for my neighbor. She had mixed up which embroidery unit went with which machine. She was about to take the machines to the repair shop after the units failed to properly connect to the the embroidery socket on the machine she tried to use. Once the correct embroidery arm was connected to the matching machine, the unit worked fine. (One of the machines was a Designer 1. I'm not sure about the second.)

The largest hoop available for the Designer SE is 360 x 350 mm. The compatible hoops are listed here: https://www.husqvarnaviking.com/en-US/Accessories#.947 .

I hope this helps.

Cindy Wells

The Husqvarna Designer Ruby can read a number of embroidery file formats: .SHV, .DHV, .HUS, .VIP, .VP3, .PEC, .PCS, .SEW, .JEF, .EXP, .10*, and .DST. One other embroidery file format is accepted. See the manual. It can read the .SH7 stitch format files and .VF3 embroidery font files. It can also read .HTM/ .HTML and .TXT files. With the complimentary 5D software (or a similar package), you can convert most other embroidery files to one that is compatible with the Designer Ruby.

The documentation for many Husqvarna Viking sewing machines is available here: http://www.husqvarnaviking.com/Support . The manual and other useful information for the Designer Ruby is here: http://www.husqvarnaviking.com/support/DESIGNER-RUBY . The current link to the manual is http://www.husqvarnaviking.com/SiteMedia/Products/Machines/Support/Designer_Ruby_manual_ENG_A.pdf?ext=.pdf . The file extensions are listed on page 9:2 (page 100 of the PDF).

I hope this helps.

Cindy Wells
(I will admit to mostly using the .HUS files with the Designer Ruby.)

Sometimes machines will not work because even though the hoop appears large enough, there is not enough leeway for the presser foot to maneuver inside the hoop. This is a common issue with embroidery machines. The probably answer is to either shrink the design or use a larger hoop.

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You have probably got the machine set to use a different size hoop. Click on the hoop icon and change it to the size you are using. Hope this helps you.

I'm a bit amazed that a Husqvarna technician was unable to do the minor adjustment to the embroidery arm - he needs to contact Husqvarna headquarters and ask for instructions. Meantime, you can still use your hoop (which by the way is my favourite hoop - it's a little beauty!). Tell your machine you are going to use the Large Hoop (6" x 9.5" or 150mm x 240mm) even though you are really using the 6" x 6" or 150mm x 150mm Do It All Hoop. Provided you have centred your design before loading it on your USb stick or floppy drive, it should work. However, just to reassure yourself, use the Check Size button on your touch screen to test the outside size of the embroidery and be sure it is not going to foul on the hoop borders. (It is the one on the second screen (press More to access this) once your have loaded your design - looks like little double arrows pointing to the corners of a square. Each time you press this button, the needle will zoom to each outer corner of your design in turn.

Make sure that the metal plate is locked into position- Hope that helps!

Any authorized Husqvarna Viking dealer will be able to get the hoop for you. Replacing the screw is much more economical and that same dealer will have access to the part number so that they can order it for you. This will take longer but will cost about 1/10 as much.
To find your nearest dealer, or one a little farther away, check the dealer locator at:
http://webservices.us.vsmgroup.com/DealerLocator.aspx?Brand=Viking

Here's the number for Viking - they're really helpful over the phone. They can probably walk you through it.

VSM Sewing Inc.
31000 Viking Parkway
Westlake, OH 44145
440-808-6550
800-358-0001
[email protected]