Blu ray player is not working after firmware update

Blu-ray players stream the same HD video as other Netflix-ready devices. Netflix streaming video works with several Blu-ray player brands -- including LG, Magnavox, Panasonic, Philips, Samsung, Sharp, Sony, Toshiba and others -- and any Blu-ray device plays Blu-ray discs from Netflix.

25th May - 2014 - I contacted Denon and they said it needs a firmware update that they are working on but do not have a release date yet.

Unfortunately the Netflix version that is available for this model is not the most up to date due to the firmware and is unable to be updated.

I'm sorry for the difficulties you're experiencing in playing the new Blu-ray disc in the Sony Blu-ray Player.

In most cases, the issue might be with the Java content on the new Blu-ray discs is making these issues. The Blu-ray technology is developing everyday and adding more and more features to the existing technology. Hence it is required to make the Blu-ray Player up-to-date by installing the latest firmware update available from the manufacturer (who ever it is).

Going ahead with the first step, please install the latest firmware update available for the Blu-ray Player.

Please click the following link to get the latest firmware update available for your Blu-ray Player:

http://esupport.sony.com/US/perl/swu-download.pl?upd_id=6385&os_id=99&mdl=BDPS350


I'm sure, installing the firmware update should resolve the issue. If you need any further clarification/assistance, please let me know.


Thanks for understanding.

Go to the manufacturers product support website of the Blueray player and check for updated firmware releases.

This model, NS-BRDVD, is not Netflix capable. Models NS-BRDVD3, NS-WBRDVD, and NS-BRHTIB are, however. A firmware update may be required when first setting up your player for best functionality.

Below are the instructions for the BD-P2500 and 2550 I would have to assume it would be the same for your model if it is supported.


1) On your TV, select "Netflix" from the main screen.
(You may be asked to install a firmware update. If so, select "yes")
2) Select "Activate".
3) An activation code will appear on your TV screen.
4) Click the button below to enter the activation code on the Netflix website.

I just had a chat session with Sony and the BDP-350 Blu Ray can not stream video from Netflix or Amazon.
Julie_> Welcome to Sony Online Support. I'm Julie. Please allow me a moment to review your concern.

Julie_> Thanks for waiting, xxxx. I'll be glad to assist you with the information about the compatibility of the Blu-ray Player to stream the videos.

Julie_> I'm very sorry to inform you that the Blu-ray Player is not compatible to stream the videos from netflix.

Julie_> Only the BD-Live feature of the Blu-ray discs played in the Blu-ray Player can be streamed.

Julie_> At this point of time there are no Firmware updates available to make it compatible to stream the videos through Netflix. 12/2/2009

I assume you have a wireless or Ethernet connection for your BDP1600? It may not be working and the first thing your player needs to do is get a firmware update and this won't happen if you do not have an Internet connection. If you do have an Internet connection, look to see if there is some sort of "software update" button somewhere within the tv-based menu system.

Same happened to during xmas. I just upgraded FW to 4.40. You can imagine the christmas feeling when whole family were waiting in livingroom, while I was downloading and burning firmware...