Whalen Furniture Windham Fireplace TV Console Logo

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Jessica Fuller Posted on Dec 26, 2013

Temperature control I do not know how to set the temperature control to get the heat to turn on on this Fireplace TV console. Also, where can i order a replacement remote? The remote to my fireplace was not included with my unit. thanks

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Tommy Huebner

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  • Posted on Jun 18, 2014
 Tommy Huebner
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If you go to this website they can assist you with getting technical assistance on diagnosing your issue and getting a remote for you. Hope this helps. http://www.rick-horwath.com/Whalen_Windham_Combination_Electric_Fireplace_Heater_Manual.pdf

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Here is a quick link to the product page with a link to the owner's manual at the bottom if you need: Skytech 3301 Fireplace Remote.
Below is an excerpt on how to check and modify the swing temp settings for the Skytech 3301. (I apologize if the copy/paste formats poorly).
The Thermo Mode on the transmitter operates the appliance whenever the ROOM TEMPERATURE varies a
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TEMPERATURE DIFFERENTIAL. The normal operating cycle of an appliance may be 2-4 times per hour depending on how well the room or
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SETTING THE TEMPERATURE SWING (TEMPERATURE DIFFERENTIAL)
1. To change the temperature "SWING" setting (1-3), press the TIMER/TIME and DOWN buttons
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2. Press the UP or DOWN button to change the temperature differential or "SWING" (1-3). See above
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3. To store the "swing number press the SET button or allow 15 seconds to lapse, and the new "swing
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MANUAL CHECK OF " SWING" OR TEMPERATURE DIFFERENTIAL
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Check to make sure your thermostat is set at a temperature that will turn the fireplace "on".
Double-check what your "swing" temp settings are set at, as this may effect how quickly the unit shuts off because it thinks it's too close to the target temperature.


If needed:Skytech's Tech Support number is 1-888-672-8929They are available Monday to Friday, 8am to 5pm EST.


If your remote needs to be replaced, the 3301 is available here:
Skytech 3301 Fireplace Remote
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