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Posted on May 08, 2009
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Go Video put an 800 number in there user manual which was suppose to walk me thru recording VHS to dvds I called the number and Its not in service. Can you get me a new number so I can finally record something? Thanks Paul The VHS recorded tape copies perfectly onto the DVD-R disk, but the DVD will only play back on the Go.Video unit & not on any other DVD PLAYER or COMPUTER. I followed the manual instructions several times, but the negative results were still the same. I have tried different brands of DVD-R discs and there was no change. HOW DO I RESOLVE THIS PROBLEM as I have a very precious VHS I want to duplicate & send to my children..it is of our WEDDING, 55 YEARS AGO. PLEASE HELP. Trying to contact anyone at GO.VIDEO is impossible, unless someone can provide a valid # leading to Tech Help.

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  • Master 11,896 Answers
  • Posted on May 08, 2009
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I was wondering witch model you had? You can go to this site for further instructions: http://www.devicemanuals.com/guide/DVD%20Recorder/GoVideo-manuals.html

You may have to download ConvertX to DVD for the discs to play in other dvd players.

Go Video's website is here: http://www.goovideo.com/?contact

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Thanks for using FixYa - a FixYa rating is appreciated for answering your FREE question.
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