My EW36 won't go into reverse - Electric Wheels Ew-36 Mobility Scooter Orange

It doesn't have a steering lock, so something must be jamming it. Contact a local dealer.

https://www.mobilityscootersdirect.com/pdf/ew36-ew66-mobility-scooter-user-manual.pdf

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I take help from online websites that have this service like helping in repair some like reliable-store have instant help.. others are a bit slow which I don't prefer... rest is up to u.. U can also get free manuals

First, I'm not a EW Tech.
* Check your warranty and call for service.

*** The following is for information only.***
* Most power loss and low power stem from blown fuse(s), broken or burnt wires and/or connectors. Locate and replace bad wire.
* Problems with charge or gradual power loss is usually the battery system. Since this is most likely a Lead Acid battery (flooded or Gel) then those need to be checked (load tested) and replaced. Do not expect these batteries to last forever. Most will last about +200 charge cycles. Less if the battery is stressed (deep discharged,High temperatures, Over charged).
* Lead Acid batteries concider a charge cycle to be when ever charging. Even if the charger is removed prior to a full charge and discharged, this is still a charge cycle. Short charging is not recommnded. Top off charge is a cycle charge.
* Follow your MFR charging instructions.
* Check Battery; https://www.youtube.com/watch?v=mgEiNp8l_PE
* Check Fuses; https://www.youtube.com/watch?v=rgK2l6cMCc4

* Review EW36; https://www.youtube.com/watch?v=K_NcgxUgAvE
* you may want to upgrade to Lithium Ion Battery Pack (with BMS) which will have a higher cycle rate (+1000)

Aloha, ukeboy57

probably a safety switch that you have not switched on
read the user manual thoroughly or have the retail shop come and explain the operations to you
That way if it is a warranty problem , they can take it away and have it fixed

Hi Sharon,

out of 20 of those models I have repaired 2 have been a throttle fault however 10 of them where controller faults. are you located in the uk ?


Regards

I think the the fuse is under the head light cowling glass type 25 amp fuse. Your throttle, motor wiring, or controller maybe causing this problem.

I’m happy to assist further over the phone at https://www.6ya.com/expert/bill_bcbb89783b08c489

hi u can get the owners manual [pdf] download at www.manualslib.com .........cheers

normally this is programed into the motor controller and not adjustable by the end user

Broken shift cable ?
If the neutral safety switch is on the transaxle and the cable is broken, the switch could still be in the reverse position.