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after several attempt it will ask for puk code
call your service/sim provider
they will provide PUK code
or elseconnect with any pc via nokia suite
from there you can upgrade it
it will automatically format the device
you cant do it with yourself,but your problem is very easy to solve,just go to the cellphone repair shop nearest in you & tell them what happen.dont worry mura lang yan.50-100peso lng...kpg sobra p dyn yung siningil sayo try ka sa iba..,gudluck
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