Denpa USB - 24 DVR

You will need to "install" the software on your PC. Run the "setup.exe" program from your CD to do this.

You will also need to connect your camera with an USB cable to your PC to transfer pictures to and from PC.

Here´s a manual and software download site for DVR-550 . Send them a request.

Try this store.

http://www.fixya.com/support/r4964670-get_manual_most_any_electronic_device

You might try www.dynametric.com. I believe that is the company that actually manufactures the Denpa Digital Recorder.

I have the exact same problem? anybody can help?

Hi Guys,
I have the same corrupted file, but you can recover it by using the GoldWave software. Just type"Goldwave" in google, follow the link and download the software, install it. From that software open the corrupted file, and then save it as a new copy. ( It will fix the problem when opening the file, where you can see it). They try to play the new saved file, shld be fine.
all the best.

Might be able to help you out but need some more information...
1. What type of PC (IBM/Mac) do you have?
2. What OS (Windows 95/98/NT/ME/XP/Vista/Leopard/Linux etc.) are you operating on?
3. Do you have CD that shipped with unit and USB cable?
4. Does your computer 'see' the unit as a removable drive when connected?
5. What model Denpa is it?
I'll check back in a few days to see if you're still looking for a solution - have you successfully transferred files before?

Unless you have specific software to play the .hgl files (you could do an internet search for "hgl player"+"audio" to try and find a standalone .hgl player if you want to try this route) then you'll need the program Converter 1.4 that comes on the CD shipped with the product. This software is a program that decodes the compressed recording file (the .hgl) and converts it into a .wav file that can be played using most any PC media player; from there, you can listen to it or recode it as an .mp3 or whatever you want to do with it.
Hope that helps.

Depends what OS you are using. If you are using Windows ME/2000/XP/Vista then you do not need drivers for device to be recognized by PC when it is connected via USB cable (operating system will automatically work out what drivers are needed and configure so that the PC 'sees' the device - once seen it will show up in my computer as 'removable disk' icon).
If you are using Win98 then you need to install the driver. I haven't found anywhere on the Web where the files are located but they may be on the Windows 98 CD itself (they are identified as HB_UDISK_DRIVERS).
For example, from the installation CD the full path would be:
D:\HB_UDI~1\WIN98\HB__UDISC.INF where the CD-ROM drive is called the D drive (depends on hard disk configuration).
There is another question on here where someone has posted a link to a site to download software...not sure if the device driver files are available there. Note that the drivers merely enable your PC to recognize the device - the won't be any use in encoding/decoding/editing the files; that's done by separate software programs.
Good luck. Repost if you're having no joy...I may be able to dig out my installation CD and burn/mail you a copy. I'll check back in a week or so.