Access message followed by turn power off and on again

Sounds like a settings issue please provide more information such as what is your camera set at; ISO, Shutter speed, F-Stop & how are you using it, manual mode. Aperture priority, shutter priority or Auto? I would need this info to further direct you in trouble shooting your issue.

Sounds like a mechanical problem, you should take it to a service center to have it diagnosted.

Go to the camera store, find a nice replacement, and use the included wrist or neck strap whenever handling your new jewel. Also get a nice dust proof bag, case, thing, to keep it from the elements in.

check that you have not left it on close up settings ! micro

Hi. I had exactly the same problem with my Sony Cyber-Shot DSC-W7. The problem started after while lense was fully open, the battery became 100% empty. I did not have access to new batteries and did not have my charger with me so I put the camera on my car seat and went home. After charging the batteries, I turned the camera Off and the lense retracted 100%. Later on I tried to transfer some pictures to my PC. After connecting the camera to my PC with the dial in the P position and lense fully open I turned the dial to play in order to transfer photos. After transferring the pictures, I turned the camera off and disconnected from the computer.

I turn the camera on to take new pictures next day, The lense would go up, and and turn with lense fully open. It would never close. The screen was black with a message "Turn the camera on and off again". I tried 30 times or more and the same thing would happen again.

Here is what I did to fix my camera and it has been working normally since then.

1- I cleaned around the outside of the lense with lent free cloth

2- I used dust OFF to get raid of the remaining small dust particles from around the lense.

3- While turning the camera off, I pushed (down, up and turn) the lense in (NOT TOO Hard) by my hand. If you push the lense too hard, you may damage the mechanicall moving parts of the lense.

4- After a few tries, the lense retracted 90% +. I then pushed the lense a little harder all the way in, the way it normall retracts. The lense cover also closed 100%.

5- I turned the Camera on and off a few times. It was opening and closing exactly the way it used to. My Cybershot has been working okay since then.

I read a lot and here is what cause my lense to malfunction.

While lense was fully open and battery died, some small particles got on the lense and prevented lense from fully opening or closing.

In summery: two things could have caused your camera lense to malfunction.

1- if you had dropped your camera hard, some mechanical parts may have got damaged or dislocated. In this case you have to open the lense and replace the damaged part, clean and put it back on the camera. This is too risky for most ordinary people. You would most likely make it WORST.

2- If you did not drop it, most likly, some how some small dust particles got on the outside of the lense and they prevent the lense or the lense cover from fully opening and closing. If this is your case, please follow exactly what I did and your camera would be back to normal.

GOOD LUCK!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!

I was taking pictures, then when I pressed the shutter release button, it took a long time. Then the error message came up. I tried pressing the shutter release button again, nothing happens. Still the error message. Please help me

These cameras are much too fragile to survive a drop, using the wrist strap is an absolute necessity.

Sounds like your lens is out of alignment. Added to that something w/ the screen is affected by the lens. Safest way is to have a technician check it out. A short cut I take is to look at the lens carefully and see if there is something loose or how mis-aligned is the lens. Sometimes a slight nudge will get it working properly. But whether it starts to work or not, the lens is already misaligned and you may still have a problem taking clear pictures. So even with my short cut, I'd still suggest you bring it in for repairs. It's really not a good idea to do short cuts unless you have a budget problem. Take care of your camera and keep the strap around your neck at all times so you don't drop it again.

Contact Canon - some makes of lens which are not Canon are not electronically compatible for various reasons, and can actually damage the camera. So, get using the phone and check if it is compatible before doing anything else - but personally, I would not use the lens until I find out

I posted and looked around more online- I found this, did it and it worked! I just held camera with lens upright and used my left thumb and applied pressure when turning off with right thumb.

"I have dsc-w70 with lens stuck out . When you turn it on , you will see a message turn the power off . I've just fixed this morning without any tool and it took only a second . When i turn the power off with my left thumb , i used my right hand to squeeze the lens with little push it in , it will be back to the right position it should be . My camera is working great now like before . Do not affraid , hope everyone can do it . Good luck ."