CDA CI532 - Water not emptying

Washer fills with water then drains:

The critical question is. Is the water is just running down the drain but the pump isn't running. If it is being pumped out, and you can hear the pump running just the same as when it's emptying prior to spin then it could be aborting the wash because it is, or it thinks it's overheating. ( due to defective water temperature switch)

If the pump is failing to shut off then there is something wrong with the electronics. If your washer is a mechanical timer controlled device then you may have a sticking switch (which may explain if switching cycles does something for you). But if you have an electronic timer then you may be experiencing a board failure, where a cycle is being commanded when it is not intended to by design.


If water isn't being pumped out, but just draining away all the time, the washer will keep detecting there isn't enough water inside and top up with more.
Modern washing machines should be sophisticated enough to realize something's wrong and abort with an error, but if not, it may continue washing or rinsing for a short while before losing enough water to trigger more coming in again. It can get stuck on this cycle indefinitely and it's called siphoning.
Siphoning occurs when the end of the drain hose is lower than the level of the water inside the washing machine.
Try raising the hose and see what happens.
Also the drain hose should have some type of air gap where it fits into the stand pipe. It should not have an air tight fit.

Again Either it's siphoning down the drain due to an issue with the plumbing, it's overfilling, or also if it ( THE WATER) overheats then in some machines the software will employ a fill and drain tactic to cool down the water. The important thing is to work out which of these different faults is causing the problem by careful observation.


Other switch's to check would be the water inlet valve and the water pressure switch with a multi meter for continuity or OHMS.

The heater or the pressure switch are faulty. Cannot tell you more without knowing the make or model number. You can empty the washer by pulling the drain tube out from behind the drain filter flap located at front bottom. Get a bucket and empty the drain tube into the bucket by removing the hole plug at the end of the drain tube.

This is could be caused from several issues. First I would try changing cycles on the timer to another spin cycle to see if that let the washer drain. Some times the timer malfunctions and doesn't allow the washer to spin. If this doesn't work and you can hear the motor running then you could have a broken belt or bad clutch or a wig wag (electric solenoids that operate the transmission.). The easiest way to empty the washer if it's located near a floor drain is to remove the drain hose from the drain and lay it on the floor near the drain. The water will run right out of the machine. If you not near a drain then you can use a Wet / Dry Shop Vac, remove the paper filter from inside the Shop Vac and then your ready to vacuum out the water. You will need to empty the vac several times.
Or you can use a garden hose and siphon the water out by place in one end in the washer and the other end outside or near a drain, You will need to **** on the end of the hose that's near the drain or outside. This will almost guarantee you a mouth full of laundry water so be careful if you try this.

take the drain hose off the pump by removing the panel to access it.

you need to get the drain hose out and lower it into a bucket and let gravity do the rest, all the hose has to be lower than the water level in the machine though, and get the drain pump and sump checked out for blockages after.

You need the pump replaced.

Sounds like your drain poump is failing. It's spinning lighter loads but not able to take a full load. I woule definately replace the drain pump,

E23 indicates Drain pump faulty; Wiring faulty; PCB faulty.

The service information also says it should stop with the door open.



Unplug the appliance and manually remove the water via the filter or front drain point if it's fitted.

Drain it into a shallow dish, tighten the filter when you need to stop the water (or plug the hose if draining via a hose) while you empty the container.



Once empty, try the door again.

Take the filter out and clean out any debris in it.

Plug the appliance in and put the machine on a drain programe.

Listen/look at the open filter to check that the drain pump is running.


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ck drain hose end of drain hose should be at least 36 ins from floor also be sure drain hose fits loosely in drain water may be siphoning out resulting low water level to wash/rinse ..also recommend using liquid detergent dry doesn't dissolve good in cold water and even though it may be recommended for front load the lower water levels used may not be enough to dissolve it properly

possible drain pump has a foreign object in it - access the impellor to see what you find or possible the pump has in fact failed. if you can hear a faint humming noise when should be draining, that indicates somkething jammed in the pump