Holding the lever down firmly will allow the toaster to perform normally. This unit also has a cancel button on the side (electronic?) which may be malfunctioning. Are you aware of any recalls for this product? Any assistance would be greatly appreciated.
Why do you think cancel button is broken , is it stuck ? if not you gave a bad control board . so recheck the button , and pick at it to pop back to normal . if you need a board your out of luck , no parts are made for toasters anymore . its a toss it and get a new one world . if you get 4 years out of todays toasters your doing good Please if this answer helped , please rate this 3 or 4 stars . and keep me in the paid answer department . A 1 or 2 may knock me down into the unpaid ranks. Thanks Cactus Bob .
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I don't know about this but this same toaster just caused my kitchen to go catch fire and we lost everything in the kitchen and smoke damage throughout the house. The fire inspector said it was b/c of the toaster. We were alseep, the toaster was NOT in use. I simply forgot to unplug it. Now I have to move, but thatnkfully our insurance is covering it.
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