Hi.
The calls are being placed on waiting, try using Flash button before using Talk.
Test the chance on a different phone line , the most likely is that the phone is defective.
If the phone is working on a different line, then it is a configuration problem, and the phone is waiting for a manual call transfer from a different phone in your network.
Try using Flash button instead of Talk, this will answer the call if there is a waiting service programmed.
Try testing with no other phone connected.
Finally try resetting the phone, use procedure below:
- 1. Make sure the phone power is ON (but not in the “talk” mode by pressing the PWR button.
- 2. Use the arrow buttons to scroll through the main menu until Handset setup is flashing.
- 3. Press the SELECT button. A second menu shows on the display.
- 4. Use the arrow buttons to scroll to Reset phone.
- 5. Press SELECT.
- 6. Use the arrow buttons to change NO to YES.
- 7. Press SELECT to confirm.
If after resetting the calls are still being placed on hold, then again, the phone may be faulty.
Here a manual for your phone.
×