I tried to use my brother's Canon XL-1 today and it woould not play back a tape we had recorded a few weeks ago and the "no tape" icon is flashing. It won't let me watch pre-recorded tapes or recordon a blank tape. Any suggestions>?
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Re: no tape icon when the tape is installed
Alot of times dirty tape heads can cause this issue. Try loading a Digital Head Cleaning Cassette into the unit, and let it clean the heads. Many times this will solve the problem. Also, make sure it's not the 'wet-type' cleaners, as this will cause damage.
For the record issue, make sure the tapes do not have the prevent erasure tabs set - this is on the bottom of the tape, and is looks like a tab that says ERASE OFF or SAVE.
Not much else that can cause this issue. Never force the tape into the unit, and never hit the unit to get it to work. If nothing works, then I would suggest taking into a service center for diagnosis.
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The laser lens on the camera might need cleaning. Use a q-tip and 90% alcohol to clean it, then try it. If that doesn't help, try another disc. If that doesn't work, I'm afraid it might require servicing. Get a quote before you get it serviced, sometimes it's just better to buy another one. Good luck!
Supreemwun, Canon support was of no help. They ****! To fix the problem this is what I figured out.
Before you start filming what you want record or just advance the tape 10 secs or so.
Record/ video whatever you planned.
Now when the thick grey lines come up on play back don't freak out.
Simply rewind the tape to the beginning and record briefly in the blank portion at the beginning (careful not to tape too long as to tape over your intended recording).
Rewind and play the thick grey lines should now be gone.
How did I figure this out just a fluke. No cleaning, no spray pretty simple. At first did not understand it but it works EVERYTIME for me. I'll deal with it until I get around to buying a new HD video camera and it won't be a Canon. Hope this helps.
I had the problem of the horizontal grey lines with some pixels of pink. I ran the dry head cleaner a few times and the lines became solid grey with the sound now skipping worse than before. I cried, cleaned again, then played the tape. I did this about 4 times and still had no luck.
I then decided to try to record with a new tape around the room to see what would happen. After recording I played the tape back and it worked perfectly. I then went back the old tape that would not play properly and it worked fine! Seems like when I used the record button after cleaning it a few times everything worked fine, wierd.
I have the same issue and have for over a year (haven't had the time to send it to Canon for a few weeks to analyze, but have cleaned it numerous times). But I can tell you that the problem is internittent and the recordings are fine. Eventually, don't know the remedy, but it will suddenly stop doing that and I can download fine, and watch on camera fine. When it does happen, I just keep recording. It never shows up permanently. I re-tyr downloading or viewing and about the 3rd or 3th time (let it sit for a few hours between) it is normal!
I had the exact same problem; my tape icon was flashing red with a line through it and the recorder would not record, no matter how hard I begged it to. After a full day of frustration, I called the videographer who had used it previously. There is a little trick.
1. Open the exterior tape door with the "Eject" button.
2. Wait, dont touch the tape. The little metal encasement will pop over and open within a few seconds.
3. To properly put the tape in, insert tape, push the little metal door that sais "Push this first".
4. Then push the exterior door closed.