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If you do not see your model number for your product, suggest you contact their Customer service at 1-800-275-8273 to determine if the Instruction Manual for your model is available. Alternatively try making an inquiry via their webform:
Hi, Here's the link for your slow cooker. Its a PDF document which needs Adobe PDF reader or Foxit PDF reader to open it. These are both available on the internet for free. Link to slow cooker manual: http://www.crock-pot.com/Manuals/MANUALS/SCVP600-SS-NP_43_2610558.PDF
Please let me know if you need any further assistance. Best wishes, Graemevm.
I just called Rival for help. Fortunately, my lid "hinge" is going to be replaced with a complete new slow cooker. Call 800 323 9519 or go online at www.rivalproducts.com Also, I saw that they have a recall site (www,rivalrecall.com) for burners. Good luck.