Question about SimpleTech SimpleDrive Portable USB 2.0 80GB 5400rpm 480Mbps USB 2.0 USB 2.0 External (STIUSB2580FT) Hard Drive

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Mac does not recognize...

I have a new mac operating on the most current operating system... for the last couple months, I would plug the chord into the USB port, the computer would recognize the Simpledrive (it's an 80 GB if that matters for support purposes) and everything would be fine... however, about a week ago, the computer randomly stopped recognizing the simpledrive was plugged in! Simpletech customer service kept me on hold for about 30 minutes before I decided to try asking you guys instead... I've tried restarting, shutting down, etc... ive also tried plugging it into a firend of mine's computer, but nothing seems to recognize it! I dont know what to do or what to try... my whole life is on this thing and I need it back!!! thanks for you help....

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Haskel, Have you tried a different USB wire? Constantly remove of the cord can wear down the contacts/something is on the contacts? Check that I'll get back to you if I find anything relevant. Good Luck, Tim

Posted on Feb 08, 2007

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