Reset Primera LX900 ink level

It sounds like you're experiencing a misalignment issue with the black ink on your Primera LX900 printer. Here are some steps you can take to try to resolve the problem:

1.Ensure that the new printhead is correctly installed. Follow the manufacturer's instructions carefully to ensure it's in the correct position and securely in place.

2.Most printers, including the Primera LX900, have a calibration or alignment process. This ensures that the printheads are correctly positioned. Refer to the printer's user manual for instructions on how to perform a printhead alignment.

3.Sometimes, ink residue or debris can accumulate on the printhead, causing misalignment. Use a lint-free cloth and a small amount of distilled water or specialized printhead cleaning solution to carefully clean the printhead.

4.Inspect the printhead for any clogs or blockages. If you find any, you can try using a printhead cleaning kit or following the manufacturer's recommended procedure for clearing clogs.

5.Ensure that the printer's firmware and drivers are up-to-date. Sometimes, software updates can address printing issues.

6.Make sure that you are using compatible and genuine ink cartridges for your Primera LX900. Using third-party or counterfeit cartridges can sometimes lead to alignment problems.

7.Print a test page to see if the issue persists. If it does, carefully inspect the output to see if you can identify any specific misalignment patterns.

8.If the issue persists after trying the above steps, it's advisable to contact Primera's customer support or seek assistance from a certified Primera technician. They may have specific troubleshooting steps or be able to provide further guidance.

Remember to exercise caution when handling printheads and other sensitive components of the printer. If you're uncertain about any step, it's best to seek professional assistance.

There is an sensor position adjustment, from where you can adjust the position of the sensor that detects the gaps between labels. If the labels are thin, you will need to adjust the sensor, so that to be under the label. The minimum label width that you can use is 0.75" (19mm). Check the picture below:

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To reset the Canon 240/241 cartridge low ink level monitoring in order to clear the ink level alarm condition and resume print operations, I suggest you first attempt the basic/universal ink level reset procedures before attempting any of the more advanced procedures provided on the Inkjet411 site*


A. Standard Ink Level Reset Procedure (printers without LCD display):
[ Refer to the 1st support video: http://inkjet411.com/?page_id=62 ]
1) At computer screen message, select 'Stop'/'Reset', 'OK', or 'Resume'.
....or....
2) Select 'Stop'/'Reset', 'OK' or the 'Resume' button (triangle-circle icon) on your printer for 5-8 seconds:
- Printing may continue under the 'ink out' condition.

B. Standard Ink Level Reset Procedure (printers with LCD display):
[ Refer to the 2nd support video: http://inkjet411.com/?page_id=62 ]
1) Install cartridge and start print job.
2) After first message appears, click 'OK' to continue. Printer should start printing.
3) If second message appears and printer's LCD screen displays error code "E", then DO NOT click 'CANCEL PRINTING'.
4) Press and hold down 'Stop'/'Reset' button (triangle-circle icon) on your printer for 5-8 seconds. Printer should start printing.

If you are able to produce a self test print, this is good since it illustrates that the cartridges are electrically stable...if you observe any 'E' or 'V' error states (i.e. E13 or V162 for example), this may indicate there is possibly an internal electrical problem with one of the ink cartridges. Refer to your user guide if E/V error messages are displayed.

*If, after following the suggested ink monitoring/level reset procedures, you still have an error condition which prohibits regular printing, then the ink cartridge probably has internal electrical damage (micro-electronics failure); such a failure is unrelated to the ink cartridge refilling process. Typically, when the cartridge fails the problem is 'masked' by the ink out/empty condition so it can be difficult to distinguish between the two. Many cartridges eventually do encounter problems or failures, especially after their original ink is gone and they are re-used, and this is often unrelated to the refill process (i.e. typically ~2 years from original manufacturing date). Refer to picture at bottom of this page: http://inkjet411.com/?page_id=1533

NOTE: There are additional 'reset' procedures provided on Inkjet411 (see SUPPORT DOCUMENTATION - CANON RESET METHODS pdf document): http://inkjet411.com/?page_id=62

For information on North American ink refill services at a major retailer near you (should you wish to save ~50% on ink costs), general printing problem resolutions or advanced Canon printer diagnosis procedures (advanced cartridge diagnostic tests/cartridge error bypass & printer reset methods, etc.), please visit Inkjet411: http://www.inkjet411.com

We suggest you first attempt the basic/universal Canon ink level reset procedures before attempting any of the more advanced procedures provided on our Inkjet411 site*

A. Standard Ink Level Reset Procedure (printers without LCD display):
[ Refer to the 1st support video: http://inkjet411.com/?page_id=62 ]
1) At computer screen message, select 'Stop'/'Reset', 'OK', or 'Resume'.
....or....
2) Select 'Stop'/'Reset', 'OK' or the 'Resume' button (triangle-circle icon) on your printer for 5-8 seconds:
- Printing may continue under the 'ink out' condition.

B. Standard Ink Level Reset Procedure (printers with LCD display):
[ Refer to the 2nd support video: http://inkjet411.com/?page_id=62 ]
1) Install cartridge and start print job.
2) After first message appears, click 'OK' to continue. Printer should start printing.
3) If second message appears and printer's LCD screen displays error code "E", then DO NOT click 'CANCEL PRINTING'.
4) Press and hold down 'Stop'/'Reset' button (triangle-circle icon) on your printer for 5-8 seconds. Printer should start printing.

If you are able to produce a self test print, this is good since it illustrates that the cartridges are electrically stable...if you observe any 'E' or 'V' error states (i.e. E13 or V162 for example), this may indicate there is possibly an internal electrical problem with one of the ink cartridges. Refer to your user guide if E/V error messages are displayed.

*If, after following the suggested ink monitoring/level reset procedures, you still have an error condition which prohibits regular printing, then the ink cartridge probably has internal electrical damage (micro-electronics failure); such a failure is unrelated to the ink cartridge refilling process. Typically, when the cartridge fails the problem is 'masked' by the ink out/empty condition so it can be difficult to distinguish between the two. Many cartridges eventually do encounter problems or failures, especially after their original ink is gone and they are re-used, and this is often unrelated to the refill process (i.e. typically ~2 years from original manufacturing date). Refer to picture at bottom of this page: http://inkjet411.com/?page_id=1533

To verify the Canon printer is functional, install a brand new cartridge in it - this will 100% confirm whether your refilled, compatible or remanufactured ink cartridge is faulty or not.


For information on North American Canon ink refill services at a major retailer near you (should you wish to save ~50% on ink costs), general printing problem resolutions or advanced HP printer diagnosis procedures (advanced cartridge diagnostic tests/cartridge error bypass & printer reset methods, etc.), please visit Inkjet411: http://www.inkjet411.com

In most cases the printer driver software can have errors while being in use or is shut down. So to reset remove your printer from the PC and uninstall the printer software. Now reinstall the printer software and then connect the Printer to be detected as a new hardware as it will be installed. Now check the printer properties to see the ink levels.
Activate head cleaning before a test is taken . Sometimes it is possible that the head is not reacting to the need of the PC command or can be an issue with ink drying or poor ink cartridge contacts. Sometimes the power supply unit must be checked as a poor SMPS unit can deliver low voltage and cause issues to the printer function. Check all the leads and connections of the mother board , the tags to the ink cartridge. Also check the mechanical settings of the ink cartridge , if jammed or tight remove motor and manually free the drive before it is set back.

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Change the label size to 301 and 101

The ink level can be reset through the driver. Open the driver, goto printing preferences -> clean/change and check ink cartridge -> properties, and press 'Change Cartridge'.