Dell Inspiron i15648634OBK 1564 Laptop (Obsidian Black) PC Notebook Logo

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Posted on Feb 09, 2018
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My Dell inspiron 1564 display turns into pure white screen on startup,sometime during system runtime also. But the strange thing that i noticed that it occurs normally when i start the system on BATTERY. .....After closing and re-opening the lid,it becomes normal also. Please Help me...

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Larry Ng

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  • Dell Master 14,606 Answers
  • Posted on May 06, 2018
Larry Ng
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Pure white in a dark room, or where? on the beach.?
we cant guess that, and matters.
if in the dark that means the video drivers are bad ,wrong or corrupted or even a bad screen LCD array.
we do tests, first.
we connect an external screen to the external screen jack
VGA? or if opted new HDMI
connect this to a good monitor if that works ok ,
try a fresh from DELL video driver. from dell.com
baring that, you need service, get the PC repaired.
at any shop by the same name. PC repair shop.

Ivan Young

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  • Expert 92 Answers
  • Posted on Feb 24, 2018
Ivan Young
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Might have to replace your screen, or it might be an issue with your graphics card.

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5 Related Answers

Anonymous

  • 479 Answers
  • Posted on Jan 29, 2009

SOURCE: Dell inspiron 6400-runs slow on AC power but not on battery

uninstall any energy management software provided by dell and then check.if the issue is not resolved then the issue is with the converter board as it is heating up.

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Anonymous

  • 52 Answers
  • Posted on Jun 10, 2009

SOURCE: dell inspiron 1525 notebook will not start windows

Usually this happens when the vista boot loader fails. During boot up, keep tapping F8 and then select Disable Automatic Restart... and get the stop error code which usually starts with 0x

Anonymous

  • 1 Answer
  • Posted on Jul 25, 2009

SOURCE: Dell Inspiron 6400 PC Notebook shows black screen after startup

I have a Inspiron 530 when I turn on it you can see that everything start ok but before I type my password everyting turn black an the only you can see is the litlle white arrow of the computer mouse

Anonymous

  • 2 Answers
  • Posted on Jul 31, 2009

SOURCE: Problems with Dell Inspiron 6000 Battery ? DELL Inspiron 6000 laptop battery is popular, why ?

Dell inspiron 6000 laptop battery URL(UK shop): http://laptop-battery.org.uk/laptopbattery/1001074.htm
Dell inspiron 6000 battery URL(US store): http://www.cheap-laptop-batteries.com/laptop-battery/dell-inspiron-6000.htm
Dell inspiron 6000 battery URL(AU Buy): http://laptop-batteries.com.au/computer-battery/dell-inspiron-6000.htm

Christian Fernandez

  • 135 Answers
  • Posted on Oct 01, 2009

SOURCE: Dell Inspiron 1300 - When I re-open the lid,Screen stays Black !

Your laptop either goes to hibernate or sleep mode when you close the lid. Then, when you open the lid up, the screen is still off because your pc already hanged/froze and could not wake up at all (usual problem in vista). Off course, hard shutdown would fix it. But actual fix is under power options on your control panel. Check your current scheme and edit it. There are options there that you can select to "do nothing when closing the lid"

Hope this helps

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1helpful
1answer

White screen at bootup

Dell Support > Inspiron1564 Notebook PC > Service Manual,

http://support.dell.com/support/edocs/systems/ins1564/en/sm/index.htm

http://www.insidemylaptop.com/replace-broken-screen-dell-inspiron-1564-laptop/

Let's start with two small primers first;

A) An LCD screen cannot produce light. It needs an additional light source. A Backlight is the additional light source.

A Backlight can be a CCFL, (Or two of them), or a series of LED's.
(Light Emitting Diode)
The Dell Inspiron 1564 Notebook PC can come with either a CCFL backlight, or LED backlighting.

http://www.laptopscreen.com/English/model/Dell/INSPIRON~1564/


A CCFL is a Cold Cathode Fluorescent Lamp.
Similar to Fluorescent lighting used in homes, and businesses, but on a MUCH smaller scale.

[ Average thickness is 2mm. That is a little larger than 1/16th of an Inch.
Average length is almost as long, as the LCD screen is in height.
Basic example. Look at the last 9 photos,

http://www.laptoprepair101.com/laptop/2007/12/09/replace-laptop-backlight-ccfl-lamp/ ]

A screen Inverter is used to convert the electricity from the laptop, for the LCD screen, and Backlight.
For LED backlighting a screen Inverter may not be used.

B) For a Dell, video cable is Display Cable.
LCD screen = Display Panel
Switch Cover = Power Button Panel
(Cover that is a strip of plastic essentially, that is above the Keyboard, and below the LCD screen. Has Power On button)

Display Cable:
The display cable attaches to the motherboard, in an area under the Power Button Panel. (Above the F2 and F3 key, approximately)
It then routes under the left Hinge, and up into the Display Panel Assembly.

From there it attaches to the screen Inverter, if used, and to the back of the LCD screen.
A example of the cable,

http://www.ebay.com/itm/DELL-INSPIRON-1545-LCD-FLEX-CABLE-LED-R267J-NEW-/370491513861?pt=US_Laptop_Screens_LCD_Panels&hash=item564303dc05

The cable may become pinched in the left Hinge. This can cause pulling on the cable, and/or damage.
Pulling may cause loose connections of the cable. Loose at the motherboard side, or LCD screen side.

Doesn't take much of a loose connection to get issues like what you are seeing.
In fact it may be so minute (My-noot) that it won't be visually seen.
The ONLY way to be assured the connections are tight, is to PHYSICALLY check them. Try to plug them in tighter.

This means checking the display cable on the motherboard side, and LCD screen side.

http://support.dell.com/support/edocs/systems/ins1564/en/sm/powerpan.htm#wp1061007

The Power Button Panel contains the Power On button/switch.
It can be removed, and laid over so that the motherboard connection can be checked, with the Power On switch still attached. This way after physically checking the connection, the laptop can be turned on, and display checked.

[Lay the Display Panel Assembly back as far as you can. Suggest covering screen with soft cloth, or suitable device to protect screen.
Screen has to be handled as if it is good, until diagnoses shows differently.

If the Power Button Panel cannot be laid back far enough, to get out of your way, unplug the Power Button cable. Plug back in to check display.
ALL power removed BEFORE disassembly.
Replace Battery, and AC adapter (Charger) when going to test display, after checking connection ]

For the LCD screen (Display Panel) side of display cable connection,
remove ALL power, then,

http://www.insidemylaptop.com/replace-broken-screen-dell-inspiron-1564-laptop/

,disassemble down to Step 7. This way you can lean the screen out, and check the connection.
Display Panel connection physically checked reinstall power, turn on, check display.

IF there is obvious visual signs of damage to the sheath of the Display Cable, there may also be damage to the tiny wires inside.
(Stretched/Broken)

A continuity check with a multimeter is warranted.
If the Display Cable's sheath does Not show obvious signs of damage, it is still best to perform a continuity check, so you can Positively rule out the Display Cable as the problem.
Suggest go to a local 'Mom and Pop' computer store, and for a coupla' bucks have them check it.

Or replace it.

Display cable checks out 5by? (OK)
Go on.

Screen Inverter:
The next item to check is the screen Inverter, IF a screen Inverter is used.
90 PERCENT OF THE TIME the fault can be attributed to a bad screen Inverter.
One example of an Inspiron screen Inverter,

http://www.ebay.com/itm/New-Genuine-Dell-Inspiron-1545-Series-Lcd-Inverter-Board-15-6-H251M-0H251M-/300756244730?pt=US_Laptop_Screens_LCD_Panels&hash=item46067818fa

Yes. It's an Inspiron 1545 screen Inverter. Couldn't find a listing for an Inspiron 1564 screen Inverter. Means to me that most of the 1564's use LED backlighting, or everyone is switching to an LCD screen that uses LED backlighting.

Display Panel:
If the screen Inverter checks out, the problem is the Display Panel.
(LCD screen)
IF there is No screen Inverter used, the problem is the Display Panel.

I'm willing to bet you have a loose Display Cable connection, or damage to the Display Cable.

For additional questions please post in a Comment.

Regards,
joecoolvette

[ For the areas you are going in no ESD wrist strap is needed.
It IS however, always a good practice to wear one, and have it's alligator clip attached to a good ground source.

Electro Static Discharge.
Your body carries Static electricity. Static WILL fry out (Short Circuit), the delicate hardware components inside a computer. (Laptop or Desktop)
Doubtful that you will see it, or feel it. Poof! Your computer is fried.

An ESD wrist strap relieves your body of Static. You CANNOT just touch a metal frame of the laptop to relieve your body of Static, like you can a desktop computer.

Average cost is around $3 to $6. One example,

http://www.radioshack.com/product/index.jsp?productId=2103245

I connect to an unpainted surface, of the metal frame of an open, empty desktop computer case. I do not feel an anti-static mat is warranted.
You can also set a large metal serving tray (Unpainted), on the table you're working on, and connect to it.
Or use a large metal knickknack (Unpainted ]
0helpful
1answer
0helpful
1answer

Pls help me i need display driver of dell inspiron 1564 32 bit....thanks

Yucalz,
The Dell site says that your Dell Inspiron 1564 is a Win 7 64 bit machine. Why should you want to install 32 bit drivers, beats me. Any way please visit the site
http://support.dell.com/support/downloads/index.aspx?c=us&cs=19&l=en&s=dhs
and after selecting the model, you can download the drivers (any). Please do that.
0helpful
1answer

My dell inspiron 1300 always show white screen display

NEED TO FIX A BAD SECTOR ON A HARD DRIVE 1. RUN DISK DEFRAGMENT FROM WITHIN YOUR OPERATING SYSTEM OR DURING STARTUP 2. RUN FISK DISK COMMAND FROM MS DOS 3. RUN CHKDSK COMMAND FROM MS DOS 4. IF YOU CONTINUE TO EXPERIENCE PROBLEMS, PLEASE RETURN FOR MORE DIRECT HELP FROM ME
3helpful
1answer

Here is problem in my newly laptop Dell Inspiron 1564. When i start it it screen shows totally white . After again and again start it is start and after some time or during my working it is again...

Try to plug in an external display (take the one of your desktop PC if you have). If it works on an external as normal then the problem is physical and it has to do only with the screen (new screen or invertor, or screen cable). If the same problem happens on the external monitor, do not touch the screen part. the problem then must be either video card or motherboard. I suggest try to do this trick with the external monitor to find the problem for youself and then use your warranty and bring it to the shop to have it repaired.
0helpful
1answer

I have Dell Inspiron 1564. There has been a problem since 2-3 months that the screen when working in Windows goes completely white. However, all the applications are working well in the background. At...

i would run a simple memory test over it, sounds liek a basic form of video corruption.. and as video shares ram, if you get faulty ram, you can also get video curruption..

you can download and use a utility cd with a good selection of RAM diagnostic utilities on it, i personally use the ultimate boot CD, obtainable here:

http://www.ultimatebootcd.com/download.html

simply burn the ISO to a cd using burnaware or alcahol free, boot to it and run a test, it will soon tell you if that is the problem.
0helpful
1answer

I am using dell inspiron 1564 .now i cant even install a single game because of vga problem ... what shall i do now sir

As you are using dell inspiron 1564 it comes with a atleast 512mb graphics card by default. If you are not able to play games on it due to Vga problem first check you install the proper vga display drivers for the laptop or try to reinstall the vga display driver again from the drivers disk you get with the laptop. After installation of proper vga drivers all your games will work perfectly.
0helpful
2answers

My screnn turns white during boot up and never boots up

But you can see the POST message on Bootup? if not then hardware problem, if you can see it, your operating system is corrupted or storage data error occured on your laptop.
0helpful
1answer

Dell inspiron wont start!

try to boot in safe mode thru boot menu pressing F2 or F8 or F10 when prompted on startup it will present u with a screen to select safe mode on startup just go thru safe mode and try using system restore in the Start> All programs> accessories>system tools>system restore try to restore on the earlier date when ur sys was ok see if it helps pls vote if u think i was helpful


if it doesnt help then try changing RAM
0helpful
1answer

Dell Inspiron 6400 PC Notebook shows black screen after startup

I have a Inspiron 530 when I turn on it you can see that everything start ok but before I type my password everyting turn black an the only you can see is the litlle white arrow of the computer mouse
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