Top 10 Vtech 5.8GHz Cordless Phone with Digital Answering System Questions & Answers

Vtech 5.8GHz Cordless Phone with Digital Answering System Logo

Question

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phone not connecting

I have the vtech model 5858 and the phones are not connecting to the base therefore the base will ring but the 2 cordless phone want do anything but say searching for base.Can you tell me what is the problem for the phones not connecting?

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Answer

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I am having the same problem. Had it last year, too but bought new batteries for all the handsets and that fixed the problem. However, this year I can't find the batteries anywhere!

Posted on Mar 02, 2008

Question

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I can't dial out from my handsets

My handsets won't allow us to dial out from the phones. We hear the dial tone but whenever we try to dial the number, it won't connect. It will just go right back to the dial tone. It isn't our phone lines, because we have another phone in the room that works perfectly fine. We've only had this vtech phone for a couple months. I've already tried disconnecting the battery and checking to see if its still on the dial tone and not pulse. Please help us with this problem and explain to me what it is that I need to do to make it work!! Thanks

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Answer

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Here is something to try:

Disconnect or unplug the power supply (the small black box that is plugged into the wall outlet) wait for 30 seconds and then plug it in again. Sometimes the power supply needs to reset itself. It worked for me.

Thanks,

monotary

Posted on Jan 25, 2009

Question

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lowering ringer volume on handset v tech 5.8 digital phone

i lower the volume of the ringer as it is too loud. i can lower the volume while it is ringing, but it doesnt stay lowerered aftyer i end the call. next call the ringer is loud again. the base ringer stays low. just the handset is too loud. v tech 5.8 digital phone

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You didn't indicate exact model of your phone. However I have indicated the procedure used for common Vtech's 5.8Ghz phones

Ringer volume
• With the handset or base in idle (off) mode, press MENU then
press ▲ or ▼ until RINGER VOLUME is shown
• Press SEL. You will hear a sample of the ringer
• Press ▲,▼ or a digit (0 through 6) You will hear a sample of
the new ringer volume and the volume bar will be increased or
decreased each time the setting is adjusted At the lowest setting
the ringer will be turned off and the display will show:
- OR -
• With the handset or base in idle (off) mode, press or of the
volume control will directly go to ringer volume menu
• Press ▲ or ▼ to adjust the ringer volume

Good Luck

Posted on Nov 11, 2008

Question

  • 4,005 People Helped

My vetech cordless phone is not working

the vtech phone keeps saying line in use and parallel set is on. I can't get a dial tone. only a busy signal.

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DO you have a 2 line model? If so check and make sure the conf (conference) button is not pushed as it will keep the line off-hook forever. Hope this helps!

Posted on Mar 28, 2009

Question

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Retrieve a deleted message from my V Tech answering machine

I accidently deleted a message from my V Tech answering machine and was wondering if anyone knows how to retrieve the message. Thank you for your help.

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to late!!! :(

Posted on Jul 07, 2009

Question

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5.8GHz Cordless Phone with Digital Answering System & 4 Handsets: my vtech cordless phone says connecting and i can'...

My vtech cordless phone says connecting and i can't use either one of my phones

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my vt phone is lock and need to unlock it help

Posted on May 19, 2010

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necesito el manual del telefono

necesito el manual del telefono inalambrico vtech 5.8GHz modelo:CS5211

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necesito el istructivo del telefono inalambrico del modelo vetch 5.8 GHzme lo podian publicar porfavor

Posted on Jul 17, 2011

Question

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how do you block numbers

how do you block numbers

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Answer

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Most of the telecom service providers offer call blocking features. In addition to this, most of the vtech cordless phone sets have built-in features through which you can block incoming calls from a specific number.

    • Create a "Call Block List" on the vtech phone and store the Caller ID information of unwanted callers in the list. The numbers you feed in the block list will get a busy signal every time they try to call you.
    • Ring up the customer service of the telecom company that is providing you the phone service. Tell the representative that you want to get your incoming calls blocked from a specific number. The company will then add that number to a list of blocked numbers for your particular phone number. In the future, every time an unwanted caller tries to ring you up, he will hear a recording saying the number has been blocked.
    • Visit the website donotcall.gov. Add your phone number to the website's list of phone numbers that cannot be reached by telemarketers and businesses.

Posted on Jun 12, 2011

Question

  • 2,257 People Helped

My Vtech cs5121 cordless phone has no dial tone

My corded phone has a dial tone but not my Vtech cs5121 cordless phone. Why?

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Vtech phones are junk! I have had many trouble calls for no dial tone,only to find out the Vtech phone is the only one they have,and it is defective.(It really DOES pain me to bill someone 91 dollars to tell them their 21 dollar phone is broken-always try another(preferably hard-wired) phone before calling the phone company!

Posted on Dec 30, 2012

Question

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My Vtech phone answering machine no longer records incoming messages on its base. Help

On the abbreviated Quick Start Guide for CS6428-2/Cs6429/Cs6429-2 (and /3, /4, and/5). Please help. I don't want to go and buy a new phone.....

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Answer

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From the sound of it it I think its either: your mailbox is full or the feature has been turn off accidentally.

Vtech's support recommend the following (I've removed things like 'make sure its plugged in' and 'is your answering system is turned on' etc..)

1 Some answering systems have an announce only option, which plays your greeting but won't record messages. Make sure your system is set to record messages.

2 Your answering system's message capacity may be full. You must erase old messages to make room for new ones.

3 If you have voicemail service in addition to your answering system, your caller's message may be going into voicemail before your answering system picks up the call. Program your voicemail to pick up at least 2 rings after your answering system is set to answer the call.

Posted on May 05, 2014

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