20 Most Recent HP Officejet 4315 All-in-One Printer - Page 9 Questions & Answers

it is due to the chords are not connected correctly.Reconnect the chords.

Try ths:
This happens mainly when you try to scan from the printer ;
Always try to scan from HP solution center but still here is the resolution:
Open Hp Solution center
Click on Settings
Click on scn settings
click on Scan to Setup
Select all the option available to updrade the Front panel menu list and click on ADD
Click on Update;
Restart the computer and the printer and try to scan.
It should resolve the issue.
Regards Soumajit

As far as your fax is concerned, nothing is different. The connectors are the same, data is just processed a bit differently. Just use as normal!

This is a very common problem for most HP units. There are sensor pads before and after the feed rollers that sense the movement of the paper and are on lookout for tension that stays on a feed sensor. What happens over time is these feed sensors get dirty and caked with a sticky paper residue along with the rollers. All this causes the device to think it has a jamb when it doesn't feed something through smoothly enough. The device needs a good cleaning, this can be done with alcohol or a suitable cleaner along with using compressed air from a can. Good luck with it.

One of the phone connections wasn't connected!! Didn't notice it 'till later!! Now, all is good!! LG!!

Find The Fax button and click it
then its normal :)
-JON AKA MAYOROFSWORD/SPRAYERZ.

Install the driver disc on your pc follow the on screen instructions. nb make sure the printer is switched off and not connected to your pc before you start plug in when you are prompted.

Click Start
Click Printers and faxes
Right click on your machine icon
Click Properties
Click Advanced?

Replace the old ink cartridge.
Verify that the unit is on. The On button is lit when the unit is on. If the device is not on, press the button to turn on the unit. Open the print cartridge door. The print carriage moves to the far right side of the unit. Wait until the print carriage is idle and silent, and then lightly press down on a print cartridge to release it. When replacing the tri-color print cartridge, remove the print cartridge from the slot on the left. When replacing the black or photo print cartridge, remove the print cartridge from the slot on the right. Pull the print cartridge toward you and out of its slot. If the print cartridge is being removed because it is low or out of ink, recycle the print cartridge. Remove the new print cartridge from its packaging. Remove the plastic tape by using the pink pull tab. Removing the Tape from the catridge.

1. Will have Copper-colored contacts.
2. Plastic tape with pink pull tab ( must be removed before installing ).
3. Ink nozzles under tape
4. The HP All-in-One prompts for an alignment of the cartridges every time a print cartridge is installed or replaced. Follow these steps to align the print cartridges from the control panel.
5. Top & Bottom not printing properly.
6. Load unused, plain, white letter, A4, or legal paper into the input tray
7. If coloured paper is loaded in the Input tray when the print catridges are aligned, the alignment will fail. Load unused, plain white paper into the input tray when the Printer catridges are aligned, the alignment will fail. Load and unused plain white paper into the Input Tray and then try the alignment again.
   1. Press 6 to select Tools .
   2. Press 2 to select Align Print Cartridge The unit prints a print cartridge alignment sheet.
   3. Load the alignment sheet print-side down and top first in the center of the document feeder tray, and then press OK. Now the printer will print properly.

Make sure that the connection of your printer is properly connect, this settings are not detecting the device which to locate the ports its connect.
Connect it properly because this problem is only to make sure not failed to use your printer.
Check it again in your Printer Panel.

To test the hardware, use the product to copy a document.
1.open the scanner lid.
2.put a document face down on the glass.
3.close the scanner lid.
4.press the copy button.


make sure that the product connects to the network
ethernet connection

1.Disconnect the network cable from the back of the product, and then wait a few seconds.
2.Reconnect the network cable to the back of the product.
3.Make sure the other end of the network cable connects securely to the router or switch
4.Make sure that the lights on the router or switch are on.
5.Continue to "Step three: Print a network configuration page and find the IP address."

wireless network

1. Make sure that the router or access point is on.
2. Position the router or access point closer to the product.
3. On the product, press the setup button , and then select the network option.
4. Select the wireless setup wizard option. The product searches for the router or access point.
5. Select the 'enter the new network name'(SSID) option.
6. Type the service set identifier (SSID) or the name for the wireless network, and then select 'done' . The product searches for the network.
7. Select the relevant authentication protocol, also called the security mode. Supported protocols include WEP (64 bit and 128 bit) and WPA-PSK (WPA1 or WPA2, AES or TKIP). Networks that do not use an access point or a router, known as ad hoc networks, support WEP encryption only.
8. If the network uses media access control (MAC) address filtering, make sure that you have the router or access point set to allow the MAC address for the HP product.
9. Follow the instructions to configure the product for your method of network security:
10. 
    
11. WPE: Log on to the router or access point from the computer, and then find the wired equivalent policy (WEP) key set within the router or access point. If you specify the WEP by using 10 or 26 hexadecimal characters, make sure that the characters are 0-9 and A-F. Use the on-screen keyboard on the control panel display to type the WEP key on the product.
12. WPA: Log on to the router or access point from the computer, and then find the Wi-Fi Protected Access (WPA) passphrase set within the router or access point. Use the on-screen keyboard on the control panel display to type the correct WPA passphrase.

make sure that the product is connecting to the network, print a network configuration page from the product and find the IP address on the page.
1.On the product control panel, press the Setup button
2.Select Network , select Network Settings , and then select either Print Network Settings or Print Network Configuration Page . The network configuration page prints
3.Make a note of the IP address for the wired or wireless connection. The IP address should resemble the example: http://192.168.1.1

4.If the computer connects to the Internet using a wired connection, the IP address displays in the Wired section.
5.If the computer connects to the Internet using a wireless connection, the IP address displays in the Wireless section

dry downloading the driver

Hi there

Are you absolutely sure the printer is connected securely from both ends of the cable and turned on? If so, try turning it off and on again. Did it come online?

If not, how is the printer connected to your computer? Is it by USB cable, or via a network cable? And also let me know your operating system like XP or Vista etc.

Thanks.

I have the 4315, so I am not sure if the answer is exactly the same. But there is a setting, for only printing in black ink and you need to disable it. Here is how to get to that setting: Go to
"File" "Print" "Properties" "color" UNCLICK "Greyscale" and unclick "Black cartridge only."

If the scanner glass or the white scan background (the white portion of the lid) are dirty, the scan might be different than intended. A dirty scanner glass (fingerprints or smudges) slows down performance by as much as half a minute and affects scan quality. Performance slows because the product is actually processing the smudges on the glass. Turn off the product , and then clean the glass with a soft cloth or sponge slightly moistened with a nonabrasive glass cleaner. If there are visible contaminants under the scanner glass, the product must be sent in for servicing. You cannot remove the scanner glass to clean inside.

Reinitialize the scanner by turning off the product and unplugging the power cord. Make sure that all original documents are removed from the product and that the scanner glass on the product is clean. When the power is reconnected and the product is turned on, the scanner recalibrates.

The computer video driver and video settings might change the image appearance slightly. The product scans in 24-bit color. Setting the video display settings to less than 24-bit, or 24 million colors, results in a loss of color information on the computer monitor. The video driver might change the appearance of colors when viewed on the monitor.

Please click here and choose your OS to download the drivers & software you need.

I hope this information allows you to resolve this issue. If you need further assistance, please post back with a comment to this thread.
If I've managed to answer your question or solve a problem, please take just a moment to rate this post....thanks!

First, disconnect and reconnect the printer cable. If no difference, try reinstalling the printer driver by deleting your printer icon, disconnecting the printer cable, reconnecting the cable and see if the printer is found. Then, install the printer driver. Good luck.

If you mean you need the drivers then go here

http://h10025.www1.hp.com/ewfrf/wc/softwareCategory?product=1138342&lc=en&cc=us&dlc=en