20 Most Recent Canon imageCLASS D860 All-In-One Laser Printer - Page 5 Questions & Answers

Have you checked that the paper path is clean and free of paper fragments which sometimes get jammed in the sensors? Try blowing them with a compressed air bottle.

The easiest way is to download the software from the Canon website. The install file will allow you to select the printer, and you won't have the issue of not finding your printer driver in the drop down list where it asks you to select one.
1. Download Software from Canon website: www.usa.canon.com/download
2. Plug printer in with USB cable.
3. Run downloaded software.

1. Hit Additional Functions Key
2. Hit # key
3. Arrow to number 7, Printer and hit Set
4. Arrow to number 4, Printer Re-Set and hit Set.
5. Yes, re-set printer (hit minus key - back arrow).
6. Unplug the machine and wait 10 - 15 seconds and then replug and power up.
Problem solved.

Hi ..

This error comes when the paper is not loaded properly in the cassette ... Follow the below instructions to load the cassette and I am sure you will not get the error again.

1. Grip the cassette handle, and pull it out towards you until the cassette comes to a stop.
   
   
   
   
2. Open a package of paper, and remove the paper stack. If the paper is curled, uncurl it before placing it in the cassette. Failure to do so will cause paper creases and a paper jam. 17 lb to 20 lb bond (64 to 80 g/m2 ) paper is acceptable. The cassette holds up to approximately 500 sheets of 20 lb bond (80 g/m2 ) paper.
   
   
3. Load the paper stack beneath the cassette's length guide (1) and width guide's claw (2).
   Make sure that the paper stack does not exceed the length and width guides' claws in the cassette. Failure to do so will cause a paper jam. Do not load extra paper when there is still paper left in the cassette. Only load one size of paper into the cassette. Do not load different sizes of paper into the cassette at the same time. Do not load labels or transparencies into the cassette.
   
   
4. Gently insert the cassette as far as it will go.

The cassette is for plain paper, colored paper or recycled paper only. Loading other paper in the cassette may cause a paper jam. If copies are curled, or a paper jam occurs, remove the paper stack from the cassette. Turn it over and then place it in the cassette. If you load paper while making copies, do not load a different paper size.
Closing the cassette When closing the cassette, make sure to push it in completely as far as it will go. If copying is performed when the cassette is not pushed in completely, it will cause a paper jam.

If copy paper is sticking out of the cassette Sometimes, when you pull out the cassette, paper may stick out, as shown in the illustration below. Make sure that the paper is neatly loaded into the cassette, before you push the cassette back into the main unit.

Don't forget to vote if this helps ... Cheers :)

You have a piece of dirt or whiteout on the scanner glass. When the paper is moving by, it creates a "Line" if the paper is sitting still on the glass, it may be a dot or it may even use a different glass alltogether for ADF vs Paltten scanning.

E000 indicates a Fuser (Fixing) Unit error.
Some can be reset, others need a part replaced.

Try this reset. It will work on the following models: ImageRunner 1200/1300, PC1060/1061/1080F, ImageClass D620/D660/D661/D680/D681

Press Additional Functions key
Press #
Press > to #7 Printer Function
Press Set
Press > to #4 Printer Reset
Press Set
Press <
Unplug printer and repower it.

Yes you do- look harder

Uninstall IE8...and revert back to IE7....I've had nothing but problems with it.

smudges of ink on copies

we called "fax doctor" they sent technician to fix it.
mark

You prob had the printer plugged in and then installed the software,

To Fix:
1. Plug in and turn the printer on
2. Attach to Laptop
3. Hit esc if Windows asks to install new device (3-4x)
4. Uninstall the Printer Software from your Laptop
5. Disconnect Printer from Laptop
6. Reboot laptop
7. ReInstall Printer software from CDROM. ONLY
when it is DONE installing software and TELLS you to, THEN connect the printer. Now it should work ;-)

Unfortunately there are a lot of problems with the Vista OS, this is one of them.

Try uploading from this site :http://www.edriverdownloads.com/canon-imageclass-d860-printer-driver-v110-windows-vista-driver-download.html

Hi Dfra. Here is the link that show "how to clear jams"
http://www.usa.canon.com/consumer/controller?act=ModelInfoAct&fcategoryid=124&modelid=10517#SupportDetailAct

Good luck.

Normal 0 I suggest you get a sheet of Card Stock (Heavy paper) and place it in the feed way. Then press the print button applying a slight amount of pressure on the Card Stock so it will feed through the printer. The reason for this, is in some cases I have been able to clear the paper track of debris that was deposited there over time.
Worth a try, as I have fixed a number of printers this way, saving costly repairs.
Hope this helps. Bud

1. First, clean your printer. Get some spray-n-wipe cleaner and a clean cloth and clean the entire inside of the printer. Also ensure your paper isn't dirty. Now print a test page. Does the symptom persist?
2. Remove all jammed paper. Check the paper tray first. Look closely at the paper rollers nearest where the paper exits the printer; this is a common source of jams. If you’re trying to print labels, they will often jam just before exiting the printer.
3. Try to print a test page. Does the printer still jam? If you can find no source of the jamming, check the printer's message display window and refer to your user’s manual to look up the printer error code.

you must change the finxing film unit.and then do a clear all.

Go to "Canon Support.com" Look for Your model in the "All in one" devices. You can down load a program that will have all the features as the original disk, or just the Drivers You may need to use with a different operating system. Good Luck. Chuck.

If you do not have the software, you need to download the software from one of the following locations:

Official Canon Drivers and Software

Canon USA:DRIVER & DOWNLOADS

After downloading is finished, unplug the printer USB and run thesoftware that you downloaded.
The software installer will tell you when to connect USB.

Some Canon printers are not Vista compatible and cannot work on Vista.