20 Most Recent Sony KDF-42WE655 Television - Page 4 Questions & Answers

You can change the lamp yourself. Lamps are cheap if that's your problem. You need a Philips for a Sony TV. Discount-Merchant.com has them because they're an authorized dealer.

model # says its a 42" sounds like a rear projection lcd tv not a flat panel its your light engine sony will replace it free if its less than 5 years old

ONe of the power supplies is overheating

This will need professional service done.

Check the web for Sony service near you

JUST BECAUSE THE BULD NOT BLOWN DOSENT MEAN THAT IS GOOD I HAVE 40 OR SO BAD BULBS AN HALF THEM ARE BOT BLOWN HAVE A SERVICER TEST IT AN THEIR IS A TRIP SWITCH ON THE OUTER COVER THAT TELLS THE TV IF THAT COVER IS OFF OR ON WILL NOT START IT THINKS IT IS OFF

You would have ether a access panel where the bulb is or you would take off the back of the TV to replace it very easy to find once the back or access panel is off. If you just do not know how take it to a TV shop have the bulb changed for $15 $20 bucks only takes 5 mins to do. Thanks and please give this expert 4 thumbs up for your FREE answer today. Btw, I’m available to help over the phone in case u need at https://www.6ya.com/expert/edwy_1a56970cf1ea4620

no, not a simple thing the power supply dumped and needs to be replaced. and you know what that means.. the tv shop..good luk.

Either the fuse has blown or the power supply is faulty and needs to be replaced. You can test with a voltmeter where the power supply meets main control board for power. The fuse should be next to power supply. It will be glass tube fuse and should have a thin internal wire running all the way across the fuse.

Hi my name is Roety,
I can help you with your issue ,
You have a bad optic block, sony has extended the warranty to 3 years 　
To check your model click here
Out of warranty you will pay over $1000 for a repairman to replace it
　
　
If I have helped you with your issue please click accept.
If you have more questions you can still respond until this post expires,
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Thanks I’m happy to help further over the phone at https://www.6ya.com/expert/eric_ab7c09ec01841771

The Problem is your Optical Engine. The lense inside the Optics over time heats up and spots appear. In your case its the the blue lens inside the optical engine.

If you have changed a spark plug in a car--this is EASY to do. The lamp is behind the front panel in this set IIRC. That bottom piece comes off, after removal of the "thumb screws" on each side of it on the rear. It then takes some effort to "pop" the catches loose, but it will come off, just work from one side at a time. Then, the lamp door is in the middle and a big thumbscrew holds it on. Remove it, and the lamp is behind here, up a small "tunnel" and you will need an allen wrench to remove the screws holding it on. Once this is done, it pulls out--and can be replaced with a sony lamp, I think an XL 2100 or XL-2200. BTW a new Sony lamp WILL come with an allen wrench.

Optical block is deed,Sony have recall on this prob.get ur warenty repair.

I called them and they told me that there still honoring the replacment.. I think you need to call sony and ask them directly or take the set to a repair shop so it can be serviced and that center will tell you right away as well that the work would be covered.

Do not accept no for a answer follow up with there office of the president trust me that works as well. But I did call and they told me that yes there still honoring the repair


Good luck



Btw, I’m available to help over the phone in case u need at https://www.6ya.com/expert/edwy_1a56970cf1ea4620

sounds like heat got to the optical block, there are some websites that can give you prices on rebuilt opt units, but i suggest that you take a look at the sony website and check the factory recall section to see if there are any re-calls on your particular model. These optical units are kind of expensive.

The Optical Block / Light Engine is the problem. Very expensive repair / over $1000

This sounds like a short circuit of some kind, and I couldn't tell you for sure what happened to make it do this. The first thing to try, though, is to check if the supplied plug is fused. If it is, change the fuse in the plug and then plug it back in to the wall and switch it on. Be careful though, the TV could very well do the same thing again when you do this! The next thing would be to disassemble it and have a look, as otherwise there's no telling what's happened to it.

Make sure, also, that nothing has been dripping on it (like a leaky pipe) or spilt on it, as this is a common reason for short circuits. If it's wet, if there are "tide marks" on the case (ie marks where liquid has dried), or if there are signs of damp above it on the cieling, then move it away from that area and let it dry out for a few days before trying to plug it back in with a new fuse.

Unfortunately, though, it does sound like your TV is pretty dead. You might find a local electronics or computer wizkid who could disassemble it and find the parts for you, but be wary of how much that costs too.

Realistically if changing the fuse doesn't work, and I'm not sure it will, your best bet would be to sell it as spares or repairs on ebay, stating that the screen is mostly likely still working (unless there was sound after the screen went black, then it's probably the screen itself) and use the money to put toward a new TV.

bad optical block/ engine

The optical block is going bad. Contact Sony support and have your model and serial numbers handy. Sony sometimes warranties these even after the 1yr factory warranty.

This is problem of Optic Block (light-engine) that will be replaced and it is costly fix.
Click HERE to get price info and part image.

sir do a power reseet ,turn off the tv then unplug it from the electrical source then wait for 1 minute then plug it in and turn it on if it doesn't work call sony customer serveice at 1800 222 7669

Had that once in a Panasonic plasma and it was the power supply.