Skechers Clothing Accessories - Recent Questions, Troubleshooting & Support


The battery cannot be replaced. The battery and the electronics controlling the blinking lights for the shoes are encased in a solid block of plastic (Plastic like material). Let's just say that you are willing to drill or saw your way through the plastic to get to the battery. (I was) This plastic brick is inside the heel of the shoe and can not be gotten at without stripping the seams for the bottom of the shoe. I assume, that unless you are skilled cobbler, there is no way to replace the battery without destroying the shoes.

Skechers... | Answered on Feb 17, 2017


I do not have the boots but I do have the Sketchers Shape-ups in other models and love them. I hope this helps

Skechers... | Answered on Nov 26, 2016


You have not mentioned what is wrong with the sneakers. I am going to guess the Applica is lifting I would use a hot glue gun. If this is not the case, please be a bit clearer as to what your problem is. I hope I have helped. I know when this happens to my nieces favorite shoes/clothing my sister attempts to reattach the beads, sequences, patches anything like this with a hot glue gun.

Skechers Twinkle... | Answered on Oct 08, 2016


Skechers is a company that changes its line every so often to make them look "fresh". They may not be available, but they will make an alternate shoe.

SKECHERS shoes... | Answered on Jun 03, 2016


What did you want to know about these? They are growing in popularity and it helps to locate children when they are moving in dark rooms.

Skechers... | Answered on Jun 03, 2016


Contact Sketchers directly, Toll-free number: 1-800-746-3411 (Mon-Fri 8:00am to 5:00pm Pacific time). They will direct you to a solution provider.

Skechers... | Answered on Jan 23, 2015


They can be fixed. A shoe repair shop can help you with that. Since Idon't know where you live, Ican't tell you whee is the nearest one to you. Relining the insides would cost about $10-15 and fixing the sole is more depending on what they have to do.

Skechers... | Answered on Dec 21, 2014


The wires that run the light are right under the light. It is possible to cut the one wire and theclight will go out.

Skechers Twinkle... | Answered on Aug 10, 2014


Any shoe repair shop has what you need to clean them. Since I dont' know whee you live, I cant tell you where the best place to go is. You can find the places in the yellow pages under shoe repair. they have products like 911 that are suitable for leather uppers and other cleaners for other materials.

Skechers Bikers... | Answered on May 14, 2014


Here is a battery in the insole. By now it should have turned off

Skechers... | Answered on May 11, 2014


You can replace the battery in the insole.

Skechers... | Answered on May 11, 2014


Warm water and a bit of dish soap usually does the insoles well. Air dry them and the job is done

Skechers Bikers... | Answered on May 11, 2014


There is a battery under the insole. Try replacing it.

Skechers... | Answered on May 09, 2014


Good uck on finding these any place but a specialty shoe store. I saw one on King street in Hamilton that may have these.

SKECHERS shoes... | Answered on May 06, 2014


It doesnt have to be coded in.

Skechers... | Answered on May 06, 2014


New Balance keeps changing their styles. I avoid them for this and other reasons.

Skechers Best... | Answered on May 06, 2014


There is a battery under the insole. Lift it and take out the battery.

Skechers... | Answered on May 06, 2014


The battery is in the insole and you can remove it

Skechers... | Answered on May 05, 2014


It depemds on how new they are. There is a battery in the insole that needs to be changed. Lift the insole and it should be right there.

Skechers... | Answered on May 05, 2014

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