Accu Chek Health & Beauty - Recent Questions, Troubleshooting & Support

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Why is my accu chek performa registering err

2/8/2020 10:36:33 PM • Accu Chek Health... • Answered on Feb 08, 2020
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Erase memory from accu chek

2/8/2020 10:29:27 PM • Accu Chek Health... • Answered on Feb 08, 2020
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E9 on Accu Chek Instant. What does it mean?

According to web page, check battery. https://www.accu-chek.com/meters/aviva-meter/support-error-screens Look for E-9 image and click to see the message. E-9 message "E-9" in the display means the battery is almost out of power. Change the battery now. If the message reappears after the battery has been replaced, reset the meter. To reset the meter, remove the battery, press any meter button, then reinsert the battery. Download the owner's booklet now and refer to Chapter 7, "Changing the Battery."
10/19/2019 12:59:31 PM • Accu Chek Health... • Answered on Oct 19, 2019
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Accu chek Avila error e 6

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7/29/2019 11:59:08 AM • Accu Chek Health... • Answered on Jul 29, 2019
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What does code 111 for my accu chek blood testing meter mean?

its indicating the code chip you have in. so, use test strips that are compatible 111
7/28/2019 9:55:49 PM • Accu Chek Health... • Answered on Jul 28, 2019
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How do I unlock my accu-chek aviva expert meter?

For help with ACCU-CHEK products, please call 1-800-858-8072. Get meter support 24 hours a day, every day, and software support M-F 8am-10pm ET.
6/27/2019 9:32:49 PM • Accu Chek... • Answered on Jun 27, 2019
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What does E-7 mean on my Accu Chek meter after inserting strip with blood?

It can mean one of a couple of things: ~An error occurred, when this happens you should turn it off, reset the unit, and turn it back on after at least 20 seconds have passed. You can also remove the battery and put it back in if you don't want to reset the meter ~You need to run a control test with control solution to realign the machine ~You inserted a used test strip or faulty test strip into the meter, try another strip
2/18/2019 5:31:35 AM • Accu Chek Health... • Answered on Feb 18, 2019
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Where can i get contol solution and test strips for checking accuracy of my accu chek guide

Does the pharmacist not sell these in your location? They should. If not though, you can get it direct https://www.accu-chek.com/control-solutions/control-solutions
6/24/2018 4:50:55 PM • Accu Chek Health... • Answered on Jun 24, 2018
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How do i clear the memory on my Accu chek performa

http://www.ehow.com/how_7374527_reset-accu_chek-meter.html The above is unlikely to clear memory. The device will hold 500 items and then drop out the oldest when the ncxt is entered. To clear memory including time and date, you would have to take out the battery and leave it out in excess of 72 hours. https://www.accu-chek.in/support/search?search=clear+memory
6/17/2018 3:24:40 PM • Accu Chek Health... • Answered on Jun 17, 2018
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What does e-6 mean.

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6/2/2018 10:03:18 AM • Accu Chek Health... • Answered on Jun 02, 2018
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MY ACCU CHEK (ACTIVE) GLUCOMETER IS NOT WORKING AND SHOWS ERROR 5

"E-5" in the display means the codekey is incorrect or your test strips have expired. Make sure the time and date in the meter are correct.
1/4/2018 7:11:01 AM • Accu Chek Active... • Answered on Jan 04, 2018
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