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Bell & Howell DV65 Digital Camera

Camera not displaying pictures


posted by Guest on Sep 12, 2005


I installed the software on my Windows ME. When I try to view the pix on the computer by following instructions on pg 5 of the "quick guide," there's no drive E displayed under accessories/windows explorer and it says the camera is not connected, which it is. The very first time I connected it, it worked, but the pix didn't show, only the fact that it was a movie camera for I could see myself setting up the camera to view the pictures. The instructions are very vague and different between the quick guide and manual. The software was installed - twice - and does appear on the programs menu. Why doesn't this camera let me see the pix? It is in MSD mode. What bothers me is there is no drive E, even though the camera is connected. The software is installed, as it shows on the programs menu and I've brought them up via acrobat reader. There is no memory card in the camera, as it is using "internal" memory. Per the instructions, it does not state to install a memory card to view pix on the computer. There are pictures in the camera because I've seen them today. My main question is how to get the pictures to appear.

FYI, someone needs to redo the manual for there is a step missing on setting up the camera. Example: To get the date/time set up, follow instructions and then to get to the point where you can actually get to the date to change it, you must hit the button you use to take a picture. This takes you to the date and then you can change it. This final step is not in the manual.

Solution #1

posted on Sep 12, 2005
Not Rated (0)

Quack

Rank:Wiz Wiz
Rating: 80%, 100 votes
I was fighting with a Scanner and camera Wizard issue in XP and looking at all kinds of sites, forums. One that came up was someone had a similar problem to yours and had to go into Norton and uncheck removable drives to get the drive to show up. Also check the microsoft site for fixes, patches for ME. On my problem the drive wasthere but the wizard would not open and someone suggested to remmove Realplayer. It worked!!
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