In your list of contacts in the messenger, you click the name of your grandson and then there will pop-up an instant message. you can type in the instant messages and then click the enter in the lower right. if you want to call your grandson same thing you will do just right click on his name and it will appear a task.. it might be call.. then you can click the call and wait for the response.. if you do this process.. it should be that your grandson appears to be online or else it will not respond..thank u:)
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He sent you a Yahoo message. This is a messenger service, not an email.
Do you know his email address?
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