Hi,
Good day. In regards to your email issue, you might be typing in the wrong username or password that's why you cant open your account.
You can check the following:
1. Check if the Caps Lock button is not on because usually email logins are case sensitive
2. You can also try to click on forgot password but be sure that you have provided an alternate email when you created the account so that it can send the old email to your alternate email address
3. Try to clear the cache or history of your browser, then try to sign in again
If this doesn't work then you might need to create a new email address.
Hope this help you a bit on your problem. Have a nice day and thank you for using Fixya.
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