My sonic colors game was brand new. when i put it inside the slot it said "game disc could not be read". i updated my wii but it still wont work. no scratches and/or stains. HELP!!!

Well i just went to put in Sonic hereos and tried my other gamecube games and no scratched discs and the discs look to be fine so the laser needs to be replaced or is a weak laser then. But the wii is fine so my gamecube might have internal problems then.

• This message can display if you eject a disc during game play. If this is when the message displayed, make sure that you return to the Wii Menu before changing discs if you wish to play a different game.



• If your Wii console is laying flat, it may be positioned upside down. Ensure that is positioned right-side up: the game disc slot should be above all three buttons and the SD Card slot.


• Ensure that you are properly loading a Game Disc.
  
  • If your console is placed vertically, the disc label will face to the right.
  • If your console is placed horizontally, the disc label will face upwards

Jessica first check to make sure that you got the right version of wii disc etc america region supports ntsc games while europe supports pal , if you do have the correct game i advise you not to update the wii and do two of the following things
1) return the wii and get a new one
2) soft mod the wii once below system menu 4.2, if mod works it should fix disc error if not the disc drive is bad and you will need to change it.

its ok dont worrie wash the game disk a little in water then put liquawd soap on it then rub the soap around the whole disk after that wash with water untill all the soap is gone then dry the disk then try playing it again :) hope this is good luck bye

The first step is to check the disc. If you are sure this is not a problem with the game disc, then this is usually a problem with either the laser inside of the Wii's drive, or some other issue going on inside of the DVD drive. The following website sells the DVD drive mechanisms and does repairs on the Wii as well:

http://store.richspsxparts.com/wiiredvddr.html

Your wii needs to be updated.

First make sure the disc is clean. Then check for dirt or dust that could be stopping the lense from reading the disc.

I had the same problem. I called wii support (1800-255-3700) and they gave me the solution. Some new games include a wii update that must be installed before the game will work. Insert the disk. When the wii menu comes up point the wii remote at the spinning disc and click A. Follow the instructions for installing the update. Your game will work once the update completes.

hi the same sort of thing happend to me i put a new fuse in the plug it is ok now try it if not take it back.

If it only does this for this one game, you may have a defective game disc, it happens. Often, if you have just recently purchased it, you can return it to the store and tell them that it was defective and get a new one. If not, you can always try cleaning it though I doubt that's the problem.
nintendo.com says "If after reading the above information you are still unable to play a game disc, please call 1-800-255-3700 to discuss available options."