I don't know what happen to my wireless connection, before I took my laptop to an Computer business to reprogram the wireless icon infront of the laptop was always on, but after the reprogram, when I turn it on at home, the icon is off, so I tried to activate the wireless connection, thinking the program is inside, but the laptop result says, nothing about the wireless, so I presume that the wireless program was reinstalled back, so I have downloaded few wireless software from the internet but still, nothing happens. so please, I am in need to get my wireless connection back on, so that I could do my work easily instead of connection with the wire. What can I do?

Hey Mary,
At the link below is information on setting up and troubleshooting your internet and wireless connections.There are step by step instructions.
Dell Networking and Wireless Support Center
http://dell.to/15yuglg
Thank You,
Dell-Jesse L
Dell Social Media and Communities

Why not? What is happening? Is the wireless turned on? Are you connected to the router? Do you know the password if the network is secured? Has the wifi worked before? There are too many variables that could cause the wifi to not work and you gave us no info as to what is happening.

Maybe you don't have your wireless turned on. Look onboth sides and in front for the Wireless Switch and turn it on.

Also once the wireless switch is turned on there are keystrokes that can togglethe wireless on or off. Normally you would Press and Hold the FN functionkey located at the lower left of the keyboard, then hit the correct F1 thru F12key that toggles the wireless. The correct F1 thru F12 key to hit willhave the wireless signal icon )))) on it. Or it might have the icon of a towerwith the wireless signal icon )))). Normally the screen will displayWireless On or Wireless Off when you toggle the wireless.

Make sure the built in wireless for this laptop is turned on, via a physical switch or using the Fn key in combination with the proper function key with the wireless icon.

If still no connection, check the source you're trying to connect to. Make sure your router is working properly and see if other devices can connect to it.

If your source is operational, and you still can't connect, two things might be happening.
1. You may have a virus on the laptop called a ******, which will block your internet connection
or
2. Your wireless card may be failing.

Download some virus removal software (Malwarebytes, SAS, Combofix) and try to remove the viruses. In the end, the best thing to do is take it to a trained computer technician so you don't accidentally delete something you need off the computer.
(:

Is the wireless card "ENABLED" in your computer if it is I think you should connect a cable to the computer/router and log in to the router to see if something has changed in the setup for the wireless settings.

Scroll thru setup menu and make sure you don't have it in time lapse mode...if it is, it will automatically take a pic every whatever time time lapse is set for.If it is, set to default and reprogram.

your laptop should have a off/on power switch for the wireless adapter. it could be located on the side or infront of the unit. there is an icon also that show computer with wireless signal. this indicator means that your wireless adapter is turned on. make sure that the switch is always in to this direction. or you can press the fn button plus the F5 or F6 key.

If you need further help, reach me via phone at https://www.6ya.com/expert/elixirjose_00375ea24bd8141b

make sure that your computer's wireless adapter is turned on. usually laptop computer came with wireless switch on the side or infront of the laptop. you can also enable the wireles adapter of your laptop by pressing Fn key + F5 or F6 depends on the laptop brand. just look into the F keys with computer picture and signal in it.

If you need further help, reach me via phone at https://www.6ya.com/expert/elixirjose_00375ea24bd8141b

hi klb19,
how far are you from the router? have you tried using your sons computer near your area? is your laptop wifi capable?

click start,run and type in "services.msc" without quotes
look for wireless zero configuration and see if the status is started,if not, right click on it and select start,

right click your wireless icon at the lower right corner of your desktop and select view wireless connections. did it work?

let me know if it works. :)

can you see the wireless icon on the taskbar? right click on that icon and then enable it.

sometimes you can see a switch infront of your laptop, its a sliding switch

first check in the device manager if you have the correct driver installed

second, make sure that the wireless device is enabled (for acer normally there is a switch infront)