Hi,
the problem is as a result of software corruption. Your phone operating system is corrupt for one reason or the other. The phone operating system might have gotten virus through bluetooth transfer, internet browsing or via the memory card.
To solve the problem, you need to flash the phone. Flashing the phone means reinstalling the phones operating system software files. The phone will be fully formatted and a fresh operating system files will be reinstalled.
I don't think you will be able to flash this pone yourself because of the tools involved. You will be needing the phone's flashing cable, flashing software and a computer.
Phone experts are the ones that have this software and cable for various phones.
Therefore, I would suggest you give your phone to a phone tech to help you fix this problem. The phone tech will help you flash the phone and your phone will be perfect again.
I am recommending you to a phone tech because this is not what you can do yourself.
I hope you understand this.
Take care....
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