DigitalPersona UareU 4500 Fingerprint Reader Logo
Posted on Feb 09, 2011
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I bought and install the U are u biometric finger print scanner to be used for JAMB utme examination in Nigeria. when ever i connect to the site www.jamb.org.ng to capture finger print and upload, the site tells me that the scanner is not connected whereas it is. please help Thanks

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  • Expert 72 Answers
  • Posted on Feb 24, 2011
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Do you have a biometric license, if not, you need one, contact us at [email protected].

Do you provide the 16 characters key ingto the scanner softwares. We want to help you to succeed.

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0helpful
1answer

Scanner not connected

Dear Dominion,

1. This kind of problem happens when you re-formatted your computer
2. You just install your scanner this year

3. You did not have biometric license installed on your computer, this license makes your scanner authenticated over the internet when you are visiting jamb website, if you are in Nigeria. It also comes with Jamb Biometrics Capture Software, .Net Framework, Java Framework and other software that will make your experience very simple after installing.

The way you out, you need BIOMETRIC LICENSE, if you are operating JAMB BUSINESS.

Hope this help you, if you need more clarification you can email me on biometricmasters2000-jamb at yahoo.com or phone me on 08132829820
0helpful
1answer

U.are.U 4500 fingerprint reader cannot communicate with the jamb capture software.

1. This kind of problem happens when you re-formatted your computer
2. You just install your scanner this year

3. You did not have biometric license installed on your computer, this license makes your scanner authenticated over the internet when you are visiting jamb website, if you are in Nigeria. It also comes with Jamb Biometrics Capture Software, .Net Framework, Java Framework and other software that will make your experience very simple after installing.
4. If, you have the license, then you did not supply the 16 digit security code for the scanner.

The way you out, you need BIOMETRIC LICENSE, if you are operating JAMB BUSINESS.

Hope this help you, if you need more clarification you can email me on biometricmasters2000-jamb at yahoo.com or phone me on 08132829820
0helpful
1answer

My finger print is unable to obtain authentication or input/output error has occurred am using it to register student for jamb exam

Ade, if u r using your scanner on jamb website. You will need a
- You to provide 16 characters security key. - biometric license and - JAMB Biometrics Capture/uploader software.
* The biometric license gives you authentication while the JAMB Biometrics Capture software allows you to capture thumb-print even when there is no internet connection(offline) and automatically upload them to server when the internet is back.
You can thumb-print as many student as you can (I have seen a client who thumb-printed as many as 2000 in 3days).
We give technical advise and we have several license in stock to give away. While not call us today, if the problem is still persisting. Call 08132829820 or email us on [email protected]
0helpful
2answers

Unable to obtain authentication input/output error has occurred. Error while loading applet Module is not registered.

Check to see if more than 1 biometric scanner is enabled @ device manager>Disabled all leaving only 1 supported finger print scanner enabled.
This error is most common if you have on-board or integrated biometric Reader...Try this 1st;still got answers if this doesn't work but it's been proved as remedy for this particular error :) Thanks
The Rule is:Help others without charge :)
0helpful
1answer

Even after proper installation,, the site is still saying scanner not connected. [email protected]

HTML clipboard 1. This kind of problem happens when you re-formatted your computer
2. You just install your scanner this year for the first time.

3. You did not have biometric license key installed on your computer, this license makes your scanner authenticated over the internet when you are visiting jamb website, if you are in Nigeria. It also comes with Jamb Biometrics Capture Software, .Net Framework, Java Framework and other software that will make your experience very simple after installing.
4. If, you have the license, then you did not supply the 16 digit security code for the scanner.

The way you out, you need BIOMETRIC LICENSE, if you are operating JAMB BUSINESS.

Hope this help you, if you need more clarification you can email me on biometricmasters2000-jamb at yahoo.com or phone me on 08132829820
0helpful
1answer

The problem am having is that the scanner is not connected having done the necessary thing kindly find the solution pls.

1. This kind of problem happens when you re-formatted your computer
2. You just install your scanner this year for the first time.

3. You did not have biometric license key installed on your computer, this license makes your scanner authenticated over the internet when you are visiting jamb website, if you are in Nigeria. It also comes with Jamb Biometrics Capture Software, .Net Framework, Java Framework and other software that will make your experience very simple after installing.
4. If, you have the license, then you did not supply the 16 digit security code for the scanner.

The way you out, you need BIOMETRIC LICENSE, if you are operating JAMB BUSINESS.

Hope this help you, if you need more clarification you can email me on biometricmasters2000-jamb at yahoo.com or phone me on 08132829820
0helpful
1answer

I site www.jamb.org.ng requires that i use a finger print scanner. I have installed the You are you 4500 fingerprint scanner to my system, it worked previously, until a virus made me to reload the comp....

HTML clipboard 1. This kind of problem happens when you re-formatted your computer
2. You just install your scanner this year

3. You did not have biometric license installed on your computer, this license makes your scanner authenticated over the internet when you are visiting jamb website, if you are in Nigeria. It also comes with Jamb Biometrics Capture Software, .Net Framework, Java Framework and other software that will make your experience very simple after installing.
4. If, you have the license, then you did not supply the 16 digit security code for the scanner.

The way you out, you need BIOMETRIC LICENSE, if you are operating JAMB BUSINESS.

Hope this help you, if you need more clarification you can email me on biometricmasters2000-jamb at yahoo.com or phone me on 08132829820
0helpful
1answer

When i connect to the 4500b digital persona scanner the computer reports that there is no scanner connected

1. This kind of problem happens when you re-formatted your computer
2. You just install your scanner this year

3. You did not have biometric license installed on your computer, this license makes your scanner authenticated over the internet when you are visiting jamb website, if you are in Nigeria. It also comes with Jamb Biometrics Capture Software, .Net Framework, Java Framework and other software that will make your experience very simple after installing.
4. If, you have the license, then you did not supply the 16 digit security code for the scanner.

The way you out, you need BIOMETRIC LICENSE, if you are operating JAMB BUSINESS.

Hope this help you, if you need more clarification you can email me on biometricmasters2000-jamb at yahoo.com or phone me on 08132829820
0helpful
1answer

Jamb site cant recognize my scanner

1. This kind of problem happens when you re-formatted your computer
2. You just install your scanner this year

3. You did not have biometric license installed on your computer, this license makes your scanner authenticated over the internet when you are visiting jamb website, if you are in Nigeria. It also comes with Jamb Biometrics Capture Software, .Net Framework, Java Framework and other software that will make your experience very simple after installing.
4. If, you have the license, then you did not supply the 16 digit security code for the scanner.

The way you out, you need BIOMETRIC LICENSE, if you are operating JAMB BUSINESS.

Hope this help you, if you need more clarification you can email me on biometricmasters2000-jamb at yahoo.com or phone me on 08132829820
0helpful
1answer

Unable to obtain authentication input/output error no scanner is connected

1. This kind of problem happens when you re-formatted your computer
2. You just install your scanner this year for the first time.

3. You did not have biometric license key installed on your computer, this license makes your scanner authenticated over the internet when you are visiting jamb website, if you are in Nigeria. It also comes with Jamb Biometrics Capture Software, .Net Framework, Java Framework and other software that will make your experience very simple after installing.
4. If, you have the license, then you did not supply the 16 digit security code for the scanner.

The way you out, you need BIOMETRIC LICENSE, if you are operating JAMB BUSINESS.

Hope this help you, if you need more clarification you can email me on
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