Docking cradle doesn't close - Altec Lansing IM7 (WMM137039)

Not enough power to dock.

There is no manual for the dock. Try with only phone docked, then with only spare battery. If you still have a problem find a Motorola dealer.

I've had exactly the same problem. The connector that plugs into the docking cradle (or phone if you don't use the cradle) is faulty. Mine had a short circuit. Try gently moving the cable closest to the connector. Alternatively, turn off the charger at the mains socket, leave for 10 minutes or so then switch back on. If that doesn't prove it and you're lucky enough to have another charger, try that to see if the original is at fault.

Be warned that even though it's a 5.2V charger and a common USB type should work, getting hold of the identical USB connecting cable I found impossible. I had no luck sourcing a replacement Binatone charger either.

In the end I removed the sticker from the base of the cradle revealing the screw then undid it to dismantle the cradle. The cradle is very simple so don't worry. I cut the USB plug off the charger, bared & tinned the wires then soldered them directly to the docking contacts (wire with feint white broken line is +5V and should go to CH- solder pad, the plain black 0V wire goes to CH+). You'll have to cut a small notch in the lower edge of the cradle to pass the wires through before reassembly.

The soldering's very easy but don't overheat the pads otherwise the contacts will fall off which might be tricky to reposition. I'm quite handy with a soldering iron but if you're not, it's only a 5 minute job for anyone that's competent.

I also had my latch broken. I called the latch manufacturer and they sent me a "sample" pack of latches since you can only buy in large quantities; so I now have ten of them. I love my IM7 and will be happy to share my latches if anyone needs one.

Order Prod Number 041615 , Description: "279103-004 MOD ASSY CRADLE BLK SOUNDDOCK" from Bose spares. Costs £35. Undo the four philips screws in base, romove cover and replace whole cradle assembly. There is a circuit board attached to the main unit by a ribbon cable - you do not need to remove this cable you can instead can thread the circuit board through the old cradle. Then pull out the ribbon cable that connects the new assembly to the circuit board. Installation of new one n reverse. Protect from static by using wrist strap etc.

are you using a D26 adapater?


can you verify what type of batteries are installed in the camera?

The only battery that the dock will charge in the CX7530 camera is the
KODAK Ni-MH Rechargeable Digital Camera Battery KAA2HR
8156572

I've experienced exactly the same problem but by my 1 year old. I have tracked down the Jamo repair centre in the UK - Tele Fringe. Contact them at [email protected] - They have just advised me that a new i-cradle for the i300 is £72.

Your SD card might be faulty. Pls. try with an alternative SD card.

http://video.aol.com/video-detail/how-to-seat-and-remove-a-palm-unit-in-a-universal-cr/1139403792

it must be in the wire...............
get a new cable(power) and try that!