I am trying to connect using Cisco VPN through my Motorola wireless router, but cannot connect. I check with my internet service provider and they do allow VPN. Our IT division has checked the installation of this program several times including checking the host address. I am told there is nothing wrong with the way the VPN is set up on my laptop. I am not sure where to go from here. Thank you for any assistance you might provide.

Can you bypass your router and connect your laptop directly on your internet modem. You might need to configure a dialup connection on your computer using PPPOE or not depending on your internet connection. Then try using the Cisco VPN client.

Have you used your Cisco VPN before and are you able to connect to your company network with no problems?

I'm just trying to narrow it down

The devices appear to be in functioning order. However, the connection network requires another computer on which signals are directed towards. The computer server on which network resources are acquirable is unavailable. For example, your devices can provide sevices to another computer if any were avialble. Usually an internet provider would allow acess to several computer with subscription. Consult an internet service provider, examples, at & t, T- mobile, Verizon, boost mobile, or consult any available at your local area. www.at&t.com, www.t-mobile.com, www.verizon.com, Goodluck