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First step is to check and make sure that 1.) There is nothing stuck in the tray slot (even something very tiny can cause issues) and 2.) make sure there is nothing lodged in the open/close button.
turn on xbox open tray, turn off xbox with tray open, turn it on making sure u dont close the tray until it is totally on then close it, then restart your xbox
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Try tapping above the disk drive or if that doesn't work open the tray take your disc out close the tray. open the tray put ur disk back in and close the tray again.
ok , if it is giving u the open tay error , every time u try and load it , it could be a number of reasons behind it , i had the same problom , most games will play but i had 1 game that no matter how many new copys of the game i got , when i put it in my xbox the game spun 3 times and then said , open tray , like trhere was no game in the xbox, so i went 2 you tube and typed in open tray error xbox 360 and there r loads of examples on how 2 fix it , if u keep opening and closing the tray each time after it says open tray after about 6 to 7 times , it should play , but i would go 2 you tube , becase u need 2 open your disc drive 2 fix the problom.
you need to unplug ever cable you have and every accessory you have. Unplug adapters memory units hd inter coolers every thing. let it sit for 10-15 minutes. Plug everything back in then press the button to open the tray to turn it on then put in a different game keep it open . Then when the menu comes go into a program so you can't see play game or close tray. Then when you are in the right place close the tray and it should load. This worked for me 2 times.
i have the same problem i called xbox and they said that it needs a new disk drive and it would be 100.00 so if you want it fixed youll nedd to call 18004myxbox and they will give you all the info on were to send it or for 100.00 more you can buy a new one like i did
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