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Posted on Dec 21, 2010
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I haven't had my keurig for a year. This morning I brewed 2 cups with no issue. I went to make my third and the lights flashed momentarily and then the screen went blank. Now I can't get it to even come on.

1 Answer

Barrett Palumbo

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  • Expert 1,772 Answers
  • Posted on Dec 21, 2010
Barrett Palumbo
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Joined: Dec 18, 2010
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Sorry to read about you issue.

try and unplug the unit and try again..if the unit starts again i suggest you follow the procedure below. if not the unit is defective....


The brewer should be de-scaled at least every 3-6 months. Scale is harmless, but if left unattended, it can hinder optimal brewer performance. De-scaling your brewer regularly helps maintain the heating element, removable water reservoir and other parts of the brewer that come in contact with water. Better water quality and water heating means a better cup of coffee, tea, hot cocoa or iced beverage. We recommend de-scaling your brewer at least every 6 months (every 3 months if your water has a high mineral content). The de-scaling process involves using 48 ounces of undiluted white vinegar.

Take 48 oz of white vinegar. place in tank. pretend you are making coffee (Do No Use K Cup). let the water fill you mug. then empty that mug. Do it again until tank is empty. then let sit for 4 hours.
Then fill with fresh water to the top. let that tank of water run thru. towards the end taste the water.
If you taste vinegar..use more clean water, until the taste is ok.

I tried to help you. Please help me and Vote/Rate this response. Thanks and good luck

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All my lights are flashing and they don't want to stop mashene is not working

1. Press the auto off and small cup at the same time. Then Immediately release and re-press the small cup three times.
When it works the only light showing will be the descale light.

2. Press the small cup button then auto off button then release small cup and then auto off, when this works the lights on will be the power button light and the descale light.

ALL OF THE ABOVE DURING THE PROCEDURE MUST BEEN DONE FAST OR RAPIDLY.

3. When both of the above lights are on,(power and descale), unplug for about 3 to 5 seconds... and plug back in. The brewer should come to life and work normally.

Below is the address and Phone number to Keurig warranty service.

Keurig, Incorporated
101 Edgewater Drive
Wakefield, MA 01880
1-866-901-BREW (2739)
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