I cannot get my DKT3210R Toshiba phone off of Do not Disturb. I have the user manual and have followed the instructions to no avail. Help!!

Normally when calls go directly go to voicemail, there are a couple things why this happens:

- Extension are unavailable/busy
- Call forwarding/Do Not Disturb are on.

If you do have call forwarding/Do Not Disturb on, please consult your user's manual for detail instructions since there are several options for call forwarding (Forward All Calls, Forward Busy, Forward N/A, etc.).

This is related to the Push to Talk function:
PTT Settings
1. In Idle mode, press Menu -> PTT and press the Select soft
key or the key.
2. Select PTT Settings and press the Select soft key or the
key. Choose from the following options:
• My Availability: this option allows you to change your Availability
status. Use the Up or Down Navigation key, to highlight Do Not
Disturb or Available and press the Select soft key or the key.

You can find the manual here:
http://images.comparecellular.com/phones/1362/samsung-rugby-ii-user-guide.pdf

Find the PH-3238 user manual at http://manualfox.com/link/durabrand.htm

It's pretty straightforward. You pick a spare button, dial FEAT 00 press the blank button (with a light) and press FEAT 01. There are considerations that I'll reproduce here.

Do Not Disturb (F01) 8
Use this feature to be able to press a programmed button to prevent incoming calls for the
extension from ringing (lights still flash). When Do Not Disturb is on, outside callers hear ringing
while inside callers hear a busy signal. You should use Do Not Disturb only if someone answers
outside calls for your extension when you do not answer them.
Considerations 8
■ Do Not Disturb is available only on system telephones.
■ Do Not Disturb requires a button with lights. When the Do Not Disturb feature is on, the light
is also on, indicating that the telephone will not ring.
■ Use Do Not Disturb when you do not want the auto attendant or the voice messaging system
to transfer calls to you.
■ Use Do Not Disturb if you are assigned to a Hunt Group and you leave your desk, so calls to
the Hunt Group will skip your extension and ring immediately at the next available extension
in the group.
■ To avoid missing calls when Do Not Disturb is not needed, turn it off.
■ If Do Not Disturb is active at a doorphone alert extension, the person at the doorphone hears
signaling, but the alert extension is not signaled.
■ Unanswered calls that are transferred from an extension with Do Not Disturb active ring at
that extension if they transfer return.
■ Extensions with Do Not Disturb activated do not receive Caller ID information, unless the call
is answered.
■ Users with Automatic VMS Cover Assigned or with VMS Cover turned on can activate Do
Not Disturb to Send All Calls immediately to their voice mailbox.
■ Users with Call Coverage turned on can activate Do Not Disturb to Send All Calls
immediately to the covering extension.
■ You cannot use Call Screening (F25) when Do Not Disturb is turned on.

Carl

From the manual: You need to program a button with FEATURE 01.


Do Not Disturb is available only on system telephones.
¦
Do Not Disturb requires a button with lights. When the Do Not Disturb feature is on, the light
is also on, indicating that the telephone will not ring.
¦ Use Do Not Disturb when you do not want the auto attendant or the voice messaging system
to transfer calls to you.
¦ Use Do Not Disturb if you are assigned to a Hunt Group and you leave your desk, so calls to
the Hunt Group will skip your extension and ring immediately at the next available extension
in the group.
¦ To avoid missing calls when Do Not Disturb is not needed, turn it off

Carl
.

You would have to dial your voicemail extension. Usually this extension is 850 or 555. Once greeting starts you need to press *. It will then ask you for the user ID and password. User ID should be 990 and password should be 990997. Once in the mailbox you will have to follow the instructions on entering in your message. Below is a site with Toshiba manuals that may help.

http://www.wedophones.com/ToshibaManualsLead.htm

CLICK HERE for your owners manual.

The Very Last paragraph states the following...

Do Not Disturb (DND)
DND allows you to mute the ringer on all handsets.
In the standby mode (phone handset off and in cradle), press the do not disturb button on the base. The DND indicator will light and DO NOT DISTURB shows in handset display.
To cancel, press the do not disturb button again.

Thanks for using FixYa - a Very Helpful rating is appreciated for answering your FREE question.

According to the instructions, you only need to press the "do not disturb" button again. The button is on the base (not the phone).

Try this:
http://www.toshiba.co.jp/product/etsg/cmt/english/asian/dl/TS30_English.pdf

hahahaha Thanks for the advice! I've been trying and trying to fix this problem for days now. "Do not disturb" button - wow, do I ever feel like a ****.