Greetings!
Please go to your Start Button and left click once. If using Vista or W7 a small search box will appear at very bottom left under all the program stuff.
Type in "System Restore"
Please follow the prompts, going SLOWLY, and make sure you arrive at the place where you can "Restore to Factory Settings". If your computer has a recovery partition and has not been reformatted since delivery, you can find it and start over.
If my instructions have not produced the desired result, please settle into a place of calmness and use this post of mine to formulate different combinations of words in search boxes in your browser.
Soon enough, you'll find the path to original factory settings and get a new start.
Kind Regards,
Selk
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