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Ususally this means that Facebook themselves have disabled the chat option to do some work - once it has finished they will re-enable the Chat and the triangle with the question mark will disappear - The 'chat' function allows you to chat with those of your friends who are also live on facebook at the same time, rather like messenger or Skype.
Hope this helps.
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Try using this free program called "JavaRa" it will remove OLD conflicting java and install the latest Java for you. Go to this web site to get the free app.
Just create new friends list with all your friends. Its a new feature they've added to allow you to been seen as online for some friends and not others
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