Cracked Screen- Rough Estimate?

It is toast - same thing happened to mine - the shock from the impact killed the LCD.

If you need further help, reach me via phone at https://www.6ya.com/expert/michael_e7c2c48c6e65f808

Hi,
There are three ways of repairing,
1- Contact nearest Sony Service Center and they will estimate you to replace the Complete Optical Unit, which would be costly but reliable,

2- In second way, Contact any repair man nearby and he will open the Optical Unit Assy. and and try to fix it (most probably it is only misaligned).

3- Third method is free of cost and chances are 50/50, the face of optical unit (Lens) keep down and keep press it normally and in the meanwhile turn its power on. The Lens of the camera will try to open keep it press slightly not with full power :) . After few tries turn it off. After that in normal way turn it on and hopefully it will work fine again.
If No.3 method successful keep remember me :)
Thanks

Thats the best thing to do

Only lightly toasted. The drop likely damaged the lens tube (housing) or jarred the zoom mechanism off of its track. There is no safe DIY fix for either condition, but the camera can be repaired by the manufacturer or at a local camera shop. Make sure to get an estimate first -- you may need to decide if the camera is worth the cost of the repair.

The drop likely damaged the lens tube (housing) or jarred the zoom mechanism off of its track. Either condition causes the camera to shut down to prevent further damage. There is no safe DIY fix, but the camera can be professionally repaired. Contact Sony through their web site or visit a local camera shop (not the department store) and get a repair estimate -- you will need to decide if the camera is worth the cost of the repair.

This depends on your warranty, if it covers cracks and the product being dropped I'm sure they will give you a new one to replace it, or find parts to repair it.

it is repairable

Hey benno82,
You could call the manufacturer and they should have a list of authorized service centers in your area, or they could provide you with an address of an authorized service center you could mail the camera in to get serviced. You could also bring the camera to a Geek Squad® precinct in a Best Buy™ store and they could send it out to an authorized service center to have an estimate done. As far as how much it would cost it all really depends on what the new LCD screen cost and if there is any other parts that need to be replaced. I will say that digital camera repairs often exceed the value of the camera, but it doesn't hurt to get an estimate done. I hope this helps!

Sincerely,
Allan
Go Ahead. Use Us.

These are a real pain to fix by yourself.

you can get a free repair estimate from
http://www.advancecamera.com/repair/

Canon would appear to be correct with this diagnosis