Question about Microsoft Xbox 360 Console

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Well i cant sign on to one of my profiles on xboxlive its not banned or anything itz cause my son was messing with the controller and he put in a password for my profile know when i try to log in its says to but in a pass code is their anything i can do?

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Call 1-800-4MY-XBOX and tell them what you just said. As long as you know the password and the e-mail account used to set this account up, they should be able to help you no problem.

Posted on Aug 27, 2010


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It's time to either "ban" him from using your computer,
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Apr 27, 2010 | Microsoft Xbox 360 Console

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Make sure your profile hasn't, for whatever reason, reverted to a silver membership, make sure your connection is good and that you are useing an approved router.
Also go to the xbox support page for detailed instructions on how to test your connection-

Good luck, please rate, thanks

Mar 05, 2010 | Microsoft Xbox Console

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Cant sign at xboxlive

make sure you signed up to your xbox live using one of the countries that supports live Because some places round the world are unable to get onto live

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Apr 24, 2009 | Microsoft Xbox 360 Console

1 Answer


hello adrianpcoope, If you have a xboxlive account i would suggest "recovering your profile" you should be able to access your profiles from there. Xbox put out a patch awhile back that addresses this issue.
Hope it works, if it doesn't write here and let me know.

Nov 23, 2008 | Microsoft Xbox 360 Console

1 Answer

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Make sure that you have an Xbox Live Gold subscription first,
Second You won't both be able to play at the same time enless it is a game that provides guest support(and in some games WITH) guest support you cannot play anything ranked online. To sign in a game with Guest support hit the guide button on the second controller select choose profile and scroll down, if u see "Guest" as a profile and you did not create it, then that game has guest support, and you can both play.

If u are just trying to let him play alone then you have to sign him in how you would normally

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I think your account might have been banned, or have you tried to sign into silver with another account? If that works its ur account,

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