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There are no history for your recordings, whatever shows up in your recording list is what you have. if this did this on its own then it sounds as if you have hard drive failure on your dvr and it will need to be replaced. Your protected events should never delete unless there is failure or deleted by a user.
Check with your provider to ensure that you are in expanded services, or limited. Because being on limited services the box will lock you out of those channels. If you are in billing for those services and you checked the batteries on your remote and they are good and you get a solid red blink when you change channels not a double blink (indicating that your batteries are dying), Then try power cycling your DVR by, removing the power supply and waiting 3sec then plug it back in. Your box should shut off, turn itself back on, then go into the load screen, then, once the load screen display shows on your tv and on box display, wait for your box to completely load (don't touch nothing until the correct time shows up, meaning that it has completed the load process) Once the process is complete turn box back on and you should have you guide back up and (No Data) on your program schedule(Don't Worry!!) it will populate, with 15-20 mins.
Now try to ch. up and down and see if that fixed the problem. also make sure nothing is blocking the sensor. If all else fails and you changed the battery, called your cable provider and request a box swap, (be sure to watch all your recorded shows because they go bye, bye with the cable guy!)
this works to record progam you watching 1. press menu key 2. highlight DVR button by using either < or > key then press OK button 3. answer prompts
Do this to set up a recording in advance or a series recording 1. Hit the guide button 2. scroll thru channels until you find program you want to record 3. scrool over to red dot press OK button 4.you can the highlight red dot for one time recording or go down one to record every episode. make sure you check the settings for this program.
I was just reading another blog on this problem and it seems you must clear any recording setup you have for the program the go to the settings and in the history file delete all listings of it. This can take a while as you must delete them one at a time. Then you can reset the series or single recordings. Seems to work for some people. I am having the same problem and programs are disapearing one at a time. Good Luck
I have a DCT6416 which is essentially the same unit but with a bigger hardrive. I just had the same problem and was able to fix it. First connect your DVR to your TV with the composite RGB cables and disconnect the HDMI. Then power your unit on. Then power it off (using the power on the DVR not a remote) and immediatly press the menu button on the DVR (not the remote). A white screen with black writing will come up. Using the down arrow buttons on your DVR go to the bottom line where it says "reset factory default" Toggle down to that and then use the right arrow key and your settings will be reset. Then exit out of that by powering off. Now remove your composite cables and replace the HDMI. You should be back up and running.
Hi. The information provided shows that tuner 2 isn't working at all on at least the selected channel. This could be a problem on just some channels with this tuner or possibly all channels. You can verify this by hitting the "SWAP" button on the remote to switch tuners while viewing a live program on a problem channel. If you choose the same channel for each tuner, I expect you will see program on one and "one moment please" or freezing or pixelation on the other. The confusion about recording comes about because of how the DCT6412 chooses which tuner to use for recording versus viewing. If you activate record on a channel you are watching, it will use that tuner. If you see it, it will record. For future or series recordings though it will automatically choose to use the alternate tuner so that it won't have to change your channel selection. Since there is no input signal detected on the other tuner, it will actually record but there will be nothing to see on play back. What causes this? It is probably that tuner 2 has failed. There is a slim chance that your cable signal coming in is either too strong or too weak but this is unlikely since the DCT6412 splits and then amplifies the cable input signal before distributing essentially equal signals to both tuners (the plug on coax adapter on the back feeds the cable signal to an AGC amplifier within the DCT6412 and then splits and distributes that output to both tuner inputs). You could check the OOB AGC level as described here http://www.cable-help.com/ but I think your problem is more likely that tuner 2 has gone bad. JM Belleville Ontario
When that happens its most likley you had a power outage and the box reset. Well kinda reset but not all the way. You can unplug the power and wait about 10sec and plug it back in and wait a few min to a few hours, and If that doesn't work get a new box.