Motorola DCT6412 DVR

Contact Arris: ARRIS

Who is your cable provider? Several providers indicate that the inputs (USB, ethernet and composite video in) are not currently enabled on all DCT6412 set-top boxes.

I wish that I had better news for you.

Cindy Wells
(note: the component video is only video out to TV or other component.)

There are no history for your recordings, whatever shows up in your recording list is what you have. if this did this on its own then it sounds as if you have hard drive failure on your dvr and it will need to be replaced. Your protected events should never delete unless there is failure or deleted by a user.

you may find-it on electronics stores on ir programed remote control, they have a table for all remotes control codes

Check with your provider to ensure that you are in expanded services, or limited. Because being on limited services the box will lock you out of those channels. If you are in billing for those services and you checked the batteries on your remote and they are good and you get a solid red blink when you change channels not a double blink (indicating that your batteries are dying), Then try power cycling your DVR by, removing the power supply and waiting 3sec then plug it back in. Your box should shut off, turn itself back on, then go into the load screen, then, once the load screen display shows on your tv and on box display, wait for your box to completely load (don't touch nothing until the correct time shows up, meaning that it has completed the load process) Once the process is complete turn box back on and you should have you guide back up and (No Data) on your program schedule(Don't Worry!!) it will populate, with 15-20 mins.

Now try to ch. up and down and see if that fixed the problem. also make sure nothing is blocking the sensor. If all else fails and you changed the battery, called your cable provider and request a box swap, (be sure to watch all your recorded shows because they go bye, bye with the cable guy!)

this works to record progam you watching
1. press menu key
2. highlight DVR button by using either < or > key then press OK button
3. answer prompts

Do this to set up a recording in advance or a series recording
1. Hit the guide button
2. scroll thru channels until you find program you want to record
3. scrool over to red dot press OK button
4.you can the highlight red dot for one time recording or go down one to record every episode. make sure you check the settings for this program.

Hope this Helps.

When that happens its most likley you had a power outage and the box reset.  Well kinda reset but not all the way.  You can unplug the power and wait about 10sec and plug it back in and wait a few min to a few hours, and If that doesn't work get a new box.  

Try code 038. If that doesn't work try 039.

YOU WERE RIGHT I GUESS IT WAS DOWNLOADING SOFTWARE, JUST LET IT RUN IT DOES TAKE A WHILE SO BE PATIENT. 

If you could but now you cannot then this is a circuit break down- although check your set up , but I feel it is the machine beginning to die