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Hi. My Maxtor One Touch III 1.5TB external hard drive crashes my Apple G5 Every time I start it. A grey screen appears saying I have to restart my computer. Thanks

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  • Rajkumar Bordoloi
    Rajkumar Bordoloi May 11, 2010

    will you please give me your detail machine configuration

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  • 293 Answers

Can you try the external hd in the new branded pc?

Posted on Apr 01, 2008

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3 Answers

Maxtor External drive is "clicking"


No, the defect is in the actual hard disk inside your unit - it's the clicking of death.
There is nothing left to do, the unit is unfixable. Just get a new one.

Sep 08, 2011 | PC Desktops

1 Answer

My Maxtor one touch external hard drive will not switch on


HI,
The maxtor one touch hardrives generally have a 3 year warranty on them. If you have the orginal invoice for the same, I would suggest you to call maxtor and they can help you out on the same. The support information is available on the site below
http://www.maxtor.com/en/main/support.html


Best of luck
Proton

Apr 22, 2009 | E-Machines eMachines Desktop PC

1 Answer

External Hardisk Maxtor 4 One Touch not detected


Have you tried different USB cables with the drive? If the drive is self powered (no ext power supply) which I think that one is, then it needs a really good cable to draw the 5 volts from the USB port. If you have tried a known working cable, then it could be the USB controller or the disk itself. You can buy the USB box on eBay really cheap and move the drive over.

Apr 13, 2009 | PC Desktops

1 Answer

I have a Maxtor One-Touch III 750GB External Drive that has worked well for over a year. This past weekend the icon disappeared from my desktop and I can't get it back. I'm running a MaxOS X 10.5.5 OS...


mine will also occasionally disappear. i have had to do a restart of the pc which gets it back for my 160 gb firewire external.
the blinking light may be indicative of the hdd going bad, though.

Dec 02, 2008 | PC Desktops

1 Answer

I have a maxtor one touch 4 external 1 TB hard drive, it was knocked over to the floor for a total of a 2 foot drop. Since then it will not show up as a drive when connect through usb but show that a...


It appears that your device has crashed. There are hundred ways to recover data from a crashed hard-disk but none of them are for novices. You may try chilling the device inside a freezer and then connect to the PC. Don't forget to wrap the drive with a plastic so that the whole system remains air-tight while chilling and connecting. Please refer to experts on this matter if you are unable to recover.

Sep 08, 2008 | PC Desktops

1 Answer

Purchased Maxtor ONE TOUCH III. when I had XP. Now that I have Vista, mAXTOR DOESN'T RECOGNIZE IT. iS THERE AN UP-DATE? nEED HELP. Thanks Marty xmartico@san.rr.com


Hey xmartico,

If your recent update from Windows XP to Windows Vista has been the only major change to your computer system since you could access your Maxtor One Touch III last, you may simply need to reinstall the Maxtor software to resolve the problem.

Information provided by the manufacturer has suggested that if no password was ever set, the hard drive should work with Vista immediately with no additional work required. If you had chosen a password however, you may need to reinstall the software and reboot every time you disconnect/shut down the external drive, or disable your user account control (UAC). Please keep in mind though that disabling UAC is strongly discouraged, as it may open your computer to attacks by various malware programs including viruses and spyware.

If you're still not quite sure how to proceed, I would strongly recommend contacting Maxtor directly for further assistance.

Hope this helps you out.

Sincerely,
Aaron
Go Ahead. Use Us.

Jun 01, 2008 | PC Desktops

1 Answer

I am unable to format my Maxtor One Touch III 500gig External Hard Drive. Once i get to 100% using ms disk manager, a message box pops up saying that it was unable to format the hard drive. In linux when i...


If it shows up in windows explorer as a drive, right click it and choose format and choose ntfs as the file format.

Do you know what format it is when you use linux? I dont think you can use a dos command to format an ntfs volume. Your message probably means it cant read FAT or FAT32 because it probably already is NTFS file format.

Mar 22, 2008 | PC Desktops

2 Answers

Maxtor One Touch III


Download and run maxtor powermax, when you run the program it will idenify your hard drives, select your one touch and run the recertify, this will not erase anything but will run a complete diagnostic and attempt recovery of data to recertify as good. If the drive fails I have recovery software I can e-mail you.

Mar 14, 2008 | PC Desktops

1 Answer

Computer Repair


you don't..that's factory level only, mostly due to the clean room requirements for handling the naked hard disk

Mar 13, 2008 | PC Desktops

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