SOURCE: I need an instruction manual
Here you are http://dl.owneriq.net/a/afdf495a-c751-416a-9cc0-dc6d7d430f8f.pdf
J.
SOURCE: i have conair haircut kit 10 piece and i used it
Sounds like you may need the blade sharpened, it may be dull, otherwise the motor may not be functioning properly. Does he have thick or coarse hair? If so, you may need to go through it lightly in sections otherwise it will for sure pull, I learned that way back in hair school long ago. :) Goodluck!
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