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SimpleTech 250GB USB, 3.5" external hard drive. They say in manual "USING ARCSOFT® TOTALMEDIA BACKUP & RECORD. Go to the root directory on your SimpleDrive external disk drive, and then double-click Setup.exe to launch the TotalMedia Backup & Record installation wizard." I have no idea how to get there (root directory, I don't see any ArcSoft in my list of programmes). They main reason I got this drive is I need to unload all my stuff from pc in order to fix it ( to reinstall the windows from XP64 back to XP32 because they say it causes many troubles in my pc including that I can't enable DirectX's though I had this problem even long time before I installed XP64 and put a new DVD drive). Any advise on whole situation or particularly on hard drive would be very much appreciated. Thank you. Denis Darana33@hotmail.com

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With the usb drive connected to the pc,

Open my computer, there will be a new drive listed there (ie: f: ) or something like that.. This is your usb driver.. double click on that, and in there, there should be a setup.exe file, double click that to install Arcsoft.

Posted on Mar 30, 2008

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Ihave Simpledrive 500GB external hard drive but now all of a sudden my PC does not recognize it when I go to my computer and look for it


If you have a SimpleTech SimpleDrive connected to your computer and you're experiencing problems with the external hard drive, there may be several reasons why it's malfunctioning. Troubleshooting your computer can help rule out common problems and the possibility that the hard drive may be defective. If you recently purchased the device and suspect there is something wrong with it, return the defective drive to SimpleTech or the reseller for a replacement.

Incompatible USB Port Problems W 7 First, please disconnect all USB devices and then perform the following steps:


Click "Start" button, type "devmgmt.msc" (without quotation marks) in the "Search" bar and press "Enter". Click "Continue" if necessary.


In Device Manager, double click to expand "Universal Serial Bus controllers", right click on the Host Controller, click "Uninstall" and click "OK".


Repeat the step 2 to uninstall all items under "Universal Serial Bus controllers".



Then, restart your computer and Windows 7 will reinstall all USB controllers automatically. for XP or earlier click start right click on computer select properties device manager scroll down universal serial bus controllers you could see a yellow question / exclamation mark? ! or a red X you will need to update/reinstall drivers right click to reinstall drivers if you can see your usb drive but its not working ports (com&lpt) right click update driver if this fails to fix the problem Check the USB leads that attach to the motherboard usually red white green black make sure they are securely seated and have no dust build up on them dust will cause static and a lot of unforeseen problems to a computer and its parts b> SimpleTech SimpleDrive plug and play options makes it easy for you to connect the device to your computer. But you may encounter problems if your computer's USB (Universal Serial Bus) ports are not compatible with the external hard drive. Make sure your ports are powerful enough to operate the drive. USB 2.0 ports are recommended, but if you're using an older computer with 1.0 ports, the hard drive will function much slower or you may receive an error message that the device is not compatible with your system. b> Missing External Drive Letter b> If you're unable to find the SimpleTech external hard drive's letter on your desktop after you have installed the drivers for the device, it's possible that the external drive may be assigned to another drive. Sometimes, the hard drive is assigned to a network drive and you may need to manually change the drive's letter in Disk Management. Enable Drive Letter View b> Click the "Start" button and choose "Control Panel" from the start menu. Click "Folder Options" and navigate to the "View" tab. Scroll down and place a mark next to "Show drive letters," then click "OK." b> Configuring Drive Manager b> Click the "Start" button to launch the start menu. Right-click "Computer" and choose "Manage" from the menu. Click "Storage" in the menu on the right side to extend the section. Click "Disk Management" under the "Storage" header. This will show you a list of drives and removable storage on your computer. It will also report the status of the drives, such as "Healthy." If the removable storage does not have a drive letter or has a drive letter in conflict with another drive, you can assign it a new letter. Right-click the icon of your removable storage drive and click "Change Drive Letter and Paths." Click the "Change" button, then choose a drive letter from the drop-down menu. Select a letter that is near to the end of the alphabet to prevent drive overlap issues. Click "OK" to allow the changes to take place. You should now see the removable storage listed with your other drives on the "My Computer" screen. SimpleTech SimpleDrive Incorrectly Formatted b> SimpleTech SimpleDrive is normally pre-formatted for Windows NTFS (New Technology File System), but Mac users may need to copy the backup software and reformat the external hard drive for FAT32 or Mac OS to be able to use the external drive. If the external hard drive is not formatted correctly for your system, it may not function or work properly. b> External Hard Drive Inaccessible b> If you receive an error message that says "Drive Inaccessible," the SimpleTech SimpleDrive may not be able to read the service area of the platter. If the external hard drive emits a loud or abnormal sound, this could mean the device is failing. Test the drive on another computer to see if it is working properly. Otherwise, the external hard drive's surface area may be damaged or corrupted. b> Replacing a Defective Hard Drive b> You can return a defective hard drive that is under warranty to SimpleTech. The manufacturer will exchange the device if the seal is not broken. But if you break or tear the seal on the case, any warranty claims will not be accepted and the device will be returned back to you. SimpleTech will only accept the device if you contracted a commercial data recovery company to retrieve critical data from the external hard drive and the seal needed to be broken. Before returning the defective drive, you will need to secure a RMA (Return Merchandise Authorization) approval number from SimpleTech and furnish any invoices or documentation regarding the data recovery company's services. Hope this helps.

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5 Answers

Have the SimpleTech SimpleDrive External 400GB hard drive. When I click on StorageSync I get the message "Program is already running. Can't create process". Don't know what to do? Any help?


Go to task Manager > processes tab and find the StorageSync program and end process. Unplug the drive, shut down the PC, replug and start up the Pc and try again.

Oct 29, 2008 | PC Desktops

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How to backup and monitor a desktop computer


<p>The computer systems are based on the memory and storing information. However, as the crash of a computer system, causing loss of data, all previously stored information. All computer systems, servers and personal computers, users can backup storage disks to store and to store information - in case of system failure. Creating a backup system is completely dependent on the operating system on the computer. <br /> <p><br /> <p>1. Press Start. Select "Control Panel". <br /> <p><br /> <p>2. Connect your external hard drive on the computer begin transmitting and storing files on your external hard drive. <br /> <p><br /> <p>3. Click on "maintenance". Choose Save and Restore. " <br /> <p><br /> <p>4. Choose your external hard drive and choose "Configure a backup." A wizard will appear and give you further instructions. While the setup wizard, you can schedule backups, and select where your backup files to save. Under Windows, the recommended storage for backing up files and programs on an external hard drive. <br /> <p><br /> <p>5. Show your stored files by choosing "System and Maintenance" and select "Backup and Restore". On the menu, select "Find files" or "Search" folder to the contents of your backup view. Because Windows will automatically create backup files when it is supplied, you can check or change the scheduled backup for "Schedule backup" to monitor the dates and times for the safety of a system. <br />

on Jun 22, 2011 | PC Desktops

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How to back up window 7


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on Jun 21, 2011 | PC Desktops

1 Answer

I am trying to set up automatic backups for my SimpleTech 250GB (7200 RPM) External Drive. The software that I installed does not say anything about it. Please advise on how to set it up! Thanks MUCH.


You'll need to go into control panel, look for system and security. Under this you should see back up computer. I find its easier to backup the info on a flash drive than to use a disk, as the flash drive is way more convenient and holds alot of memory. I hope this helps you.

Jul 12, 2011 | PC Desktops

1 Answer

We are planning to use our Dell Dimension 3000 for security alone. A friend told us to get a terabyte hard drive to support the software and video recording. What type do we need to interface with our pc.


Any brand name external USB drive should be good. Just a suggestion...Staples has a Seagate 1TB drive for $69.99 this Friday from 6 - 10 AM. That is a good deal.

Seagate, Maxtor, or Western Digital all are reputable companies.

Hope this helps.

Thanks for using Fixya.

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on Jun 21, 2011 | PC Desktops

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How to Install an Operating System on an External USB Hard Drive:



You may have an external hard drive you want to use for more than just document backup.
In this situation, you can install an operating system onto your external hard drive. By doing so, you will be able to run your external hard drive as a fully functional operating system.
If your primary hard drive ever crashes, you will have a backup option unavailable to those who simply use their external hard drives as file and document backup.

1) Plug your external Hard Drive into your Computer using the USB cable. Insert the installation disk for your Operating System into the CD/DVD Drive. Turn on or restart your Computer.

2) Boot from the installation disk. You may have to press a key once prompted to boot from the installation disk.

3) Accept the license terms and conditions. Read through these carefully if you wish to understand your legal rights as a user. If you disagree with these terms and conditions, you may want to purchase a different Operating System.

4) Choose your destination drive. Your external Hard Drive will likely be the E: or F: drive. By default, the C: will represent your main Hard Drive and the D: will usually represent your CD/DVD Drive.

5) Begin the installation. Your external Hard Drive will install the Operating System. You will now be able to run that Operating System off of your external hard drive.


Hope this helps.

on Sep 03, 2010 | PC Desktops

1 Answer

I lost my installation cd, how can I install my 250GB Simpletech External Hard drive in my laptop??? NEED HELP PLEASE !!! Lauriane


Start here

http://www.simpletech.com/site_cms/content/support-drivers-software

click on drivers and software and locate the device you have...

Robert

Please take a moment and rate this solution... thanks

Sep 09, 2008 | PC Desktops

1 Answer

Verbatim 250GB External Hard Disk not recognized by PC


Almost always, when a USB drive doesn't assign a drive letter in MY Computer the issue is a Mapped network drive using the drive letter the USB drive is attempting to use.

With the drive connected, open DISK MANAGEMENT find the USB Drive, right click it and assign it an available drive letter.

Jun 12, 2008 | PC Desktops

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