According to Apple, if you have forgotten the code, you can unlock the
IPod by doing the following:
Connect your IPod to the primary computer you use it with (the first one
IPod synced with), and open iTunes. When you disconnect iPod from the
computer, it will no longer be locked.
If you can't unlock IPod using either [the code or connecting it to the
computer you use to manage its songs]. . . you can restore your iPod to
factory settings using iPod Updater. Please note that this will erase
all data on your iPod. Afterwards, you can add your music and data back
to your iPod.
If you want to change the primary computer that your IPod is associated
with, do this:
1. Restore your iPod. Warning: The restore process cannot be undone.
All of your songs and files will be deleted. Always make a backup of
your important data.
2. Connect your iPod to the computer that you want to be the primary
computer.
3. Open iTunes and synchronize.
Apple also notes that company "representatives cannot unlock an iPod if
you forget your combination. If you can't unlock your iPod and you don't
have access to the primary computer, your only option is to restore the
IPod, which will erase all music and data."
Good Luck, I hope this helps
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