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1. Turn on the dsi
2. Go to settings
3. Scroll until you see * Format System Memory*
4. Press that, it will erase everything and make your dsi just like when you purchased it.
Sometimes dsi's don't do Facebook. check your internet connection settings. Also you need wi-fi for Facebook on a dsi. And if that doesn't work, your dsi was made before 2010. They started doing Facebook for the dsi in 2011. If it was made in 2011, then go to www.nintendo.com and type in "contact nintendo" in the search bar. Click on "nintendo-contact us!", put in your e-mail and choose "DSi" and so on.
IS IT AN ORIGINAL NINTENDO DSi GAME???IS IT AN R4 CARD OR TT CARD?
IF IT IS AN ORIGINAL TRY REMOVING IT,AND GENTLY BLOW INTO THE SLOT....LEAVE IT FOR ABOUT A MINUTE AND PUT THE GAME BACK IN.....SOMETIMES THE SMALLEST BIT OF DUST WILL EFFECT IT.............OTHERWISE IF ITS AN R4 OR TT CARD THE SOFTWARE MIGHT NOT BE INSTALLED CORRECTLY
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