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Either your print-driver settings don't match the ribbon installed, or you have a bad ribbon sensor. Check your driver settings via the Windows printer center screen (Win7: Start Button => Devices and Printers; WinXP: Start Button => Printers and Faxes); locate your Zebra printer, then right-click on it and select "Printing Preferences". Locate the tab for the ribbon setting, and ensure the setting here matches the ribbon you have loaded. NOTE - you must have Windows administrator rights for your Windows log-in ID to make any changes to the driver settings. Contact your network administrator if you do not have these elevated privileges, and they can log in and make any required change for you.
If the stripe is not listed in the latest Windows 7 driver (supposed to be released by Zebra on January 29th, 2010) then you can install the driver for another ZPL based printer such as the 105SL or Z4M, etc...
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