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Go back to the seller. If it was listed as new and does not work, the seller should either repair, replace, or refund. Note--you may need to get eBay involved in case the seller refuses to address the issue. EBay will refund your money and reverse the charge to the seller.
This video starts off a little ****, but expected if you have ever visited the Threadbanger site - http://www.metacafe.com/watch/1462325/how_to_use_a_serger_indie_pendent_designer_spotlight_thread_he/
Not your brand, but the same "serger basics".
Lift the antenna to it's highest position.
Set the tensions to zero.
Have the presser foot up when threading.
Raise the upper looper to it's highest position.
Sergers are great little machines, but they can be nerve racking when it comes to threading.
After years of threatening my old FunLock, I bought a Babylock Imagine with air-jet threading - what a relief!
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